Dear All,

Please find attached document Performance Review : The art of Understanding What it is ?

Performance reviews are a delicate matter. Most managers want to write good, fair, and professional performance appraisals, but it’s not always easy to find the perfect words & phrases.

A Manager have to do a performance appraisal, to describe the performance of any employee in 74 skill areas from “Accuracy” to “Initiative” to “Productivity” to “Time Management Skills.”

Keeping in view that there are five major performance levels that are used on many performance appraisal forms:

1. Outstanding

2. Exceeds Expectations

3. Meets Expectations

4. Needs Improvement

5. Unacceptable

A manager have to use his knowledge including general descriptions of employee performance, such as “shows strong initiative, ”as well as specific behavioursal recommendations, such as “needs repeated instruction when learning a new task.”

This document would also help Managers identify Knowledge, Skills & Attitude gaps and recommend for future training / enhancement of individual appraisee.

The Table of contents are mentioned below :

Table of Contents

P R E F A C E 3

PLANNING, CONDUCTING & WRITNG A PERFORMANCE REVIEW 4

SETTING PERFORMANCE GOALS 5

WHAT IS A GOAL? 5

WHY DO WE WRITE GOALS? 5

HOW DO YOU WRITE GOALS? 6

WHAT KIND OF INFORMATION WILL YOU NEED? 6

SOME GUIDELINES: 6

WHAT IF GOAL ACHIEVEMENT IS DIFFICULT TO MEASURE? 7

DOCUMENTING CRITICAL INCIDENTS AND SIGNIFICANT BEHAVIOURS 9

DOCUMENTING SIGNIFICANT BEHAVIOUR HELPS IMPROVE COMMUNICATION IN THE INTERVIEW. 9

WRITING THE APPRAISAL 11

COMMON PERFORMANCE REVIEW ERRORS 12

LEGAL ISSUES 14

CONDUCTING THE REVIEW 15

MAKING THE SESSION GO SMOOTHLY 18

HOW TO TALK ABOUT SALARY 19

PERFECT PHRASES FOR PERFORMANCE REVIEWS 20

SKILL AREAS - ALPHABETICAL 21

SKILL AREAS – TOPIC - WISE 24

GENERAL JOB SKILLS/TRAITS 24

TECHNICAL SKILLS 24

PRODUCTIVITY 24

MANAGEMENT/LEADERSHIP/SUPERVISORY 25

MANAGEMENT CONTROL 25

COMMUNICATIONS/INTERPERSONAL 25

PERSONAL QUALITIES/CHARACTERISTICS 26



This would be of help to all those who are in a mangerial function having people reporting to them and to all those who are stepping into the shoes of a manager.

Hope it is liked and put to use by all those who access it.

Looking forward to your inputs do refine this document further.

warm regards

Dharmandar Attal

Mindseye Consultants

eMail :

Cell : +91 9810643099

From India, New Delhi
Attached Files (Download Requires Membership)
File Type: pdf performance_reviews_-_art_of_understanding_what_it_is_110.pdf (647.9 KB, 661 views)

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