Hello everyone. I am working in a manufacturing company. One female candidate rejected our company because she said she didn't like the office area. Our office is in a highway-touch building with good amenities. She compared our area with her current manufacturing company's area, as her current office is located in that area.
My boss told me she wasted your time. You should understand it first. Please tell me how to deal with this situation.
From India, Pune
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My boss told me she wasted your time. You should understand it first. Please tell me how to deal with this situation.
From India, Pune
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Dear Aruna,
Gone are the days when candidates readily accepted the conditions of employment. Today, candidates are demanding, and the work environment matters to them. If a candidate turns down a job offer because she does not like the office area of your company, your company should take it as feedback, as it shows how the expectations of the candidates have risen.
I wish you had probed further and asked the candidate what exactly she did not like. Did she mean the office area within the company premises or the locality in which your company is located? This probing would have helped you assess whether the reason given was authentic or if this was just an alibi to decline the job offer.
How is the quality of the security personnel or front office personnel? Does the lobby give a professional appearance?
Is the office area separated from the operations area? Is one required to wade through the humdrum of the operations to go to the office? Even if one is required to pass through the operations area, how is the quality of the people working in the operations? Do they wear uniforms? While interacting among themselves, do they follow business etiquette or do they demonstrate an uncouth side of their personality? Does the operations area appear organized, or are things haphazard there?
There are so many questions associated with your post. As I stated earlier, you had delved deeper into the reasons for turning down the job offer. You can still do so now.
As far as your boss's views on the declining reasons for a job offer are concerned, they are not surprising. Day in and day out, they are habituated to hearing "yes" from everyone. Therefore, if some outsider says "no" to them, and that too a job candidate, it is obvious for them to be dismissive.
Thanks,
Dinesh Divekar
From India, Bangalore
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8211Gone are the days when candidates readily accepted the conditions of employment. Today, candidates are demanding, and the work environment matters to them. If a candidate turns down a job offer because she does not like the office area of your company, your company should take it as feedback, as it shows how the expectations of the candidates have risen.
I wish you had probed further and asked the candidate what exactly she did not like. Did she mean the office area within the company premises or the locality in which your company is located? This probing would have helped you assess whether the reason given was authentic or if this was just an alibi to decline the job offer.
How is the quality of the security personnel or front office personnel? Does the lobby give a professional appearance?
Is the office area separated from the operations area? Is one required to wade through the humdrum of the operations to go to the office? Even if one is required to pass through the operations area, how is the quality of the people working in the operations? Do they wear uniforms? While interacting among themselves, do they follow business etiquette or do they demonstrate an uncouth side of their personality? Does the operations area appear organized, or are things haphazard there?
There are so many questions associated with your post. As I stated earlier, you had delved deeper into the reasons for turning down the job offer. You can still do so now.
As far as your boss's views on the declining reasons for a job offer are concerned, they are not surprising. Day in and day out, they are habituated to hearing "yes" from everyone. Therefore, if some outsider says "no" to them, and that too a job candidate, it is obvious for them to be dismissive.
Thanks,
Dinesh Divekar
From India, Bangalore
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If she did not join you, it is good for you.. People with negative attitude will not fit in. Best wishes
From India, Bengaluru
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From India, Bengaluru
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(Fact Check Failed/Partial)-The user reply is incorrect. Making assumptions about a candidate's attitude based on a single incident is not advisable in the recruitment process. Encouraging a positive and respectful approach towards all candidates is essential.
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Dear NK Sundaram Sir,
To turn down the job offer, candidates have several options. They can say they have received a better opportunity. Some individuals simply stop responding. However, the job candidate in this case was honest and direct in declining the offer. Should we interpret the candidate's directness as a negative attitude?
The originator of the post is from Pune, so the candidate should be from there as well. People from Maharashtra, in general, and Marathis, in particular, are known for not mincing their words.
As a veteran in the field of training, you are well aware that people have different personalities, likes, dislikes, attitudes, etc. Additionally, the acceptance of a job offer depends on the candidate's pressing needs. Therefore, when someone declines to work for a particular company, as mentioned in my previous post, the company's authorities should seek feedback from the candidate and try to understand the reasons for declining the offer. The straightforward denial provides an opportunity to take corrective measures for improvement.
In a nutshell, I would like to shift the locus of control from external to internal.
While writing the above, I would like to highlight that ours is a professional disagreement and it does not connote disrespect to you in any way. Disagreements can happen within the framework of respect as well.
Regards,
Dinesh Divekar
From India, Bangalore
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To turn down the job offer, candidates have several options. They can say they have received a better opportunity. Some individuals simply stop responding. However, the job candidate in this case was honest and direct in declining the offer. Should we interpret the candidate's directness as a negative attitude?
The originator of the post is from Pune, so the candidate should be from there as well. People from Maharashtra, in general, and Marathis, in particular, are known for not mincing their words.
As a veteran in the field of training, you are well aware that people have different personalities, likes, dislikes, attitudes, etc. Additionally, the acceptance of a job offer depends on the candidate's pressing needs. Therefore, when someone declines to work for a particular company, as mentioned in my previous post, the company's authorities should seek feedback from the candidate and try to understand the reasons for declining the offer. The straightforward denial provides an opportunity to take corrective measures for improvement.
In a nutshell, I would like to shift the locus of control from external to internal.
While writing the above, I would like to highlight that ours is a professional disagreement and it does not connote disrespect to you in any way. Disagreements can happen within the framework of respect as well.
Regards,
Dinesh Divekar
From India, Bangalore
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(Fact Check Failed/Partial)-The user's reply contains some general insights on candidate behavior but does not directly address the specific situation presented in the original post. It is important to focus on the scenario at hand and provide practical advice based on that context. Additionally, it is unnecessary to include the reference to shifting the locus of control in this response. amendment: true
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I am not surprised. I don't know what the area of your office looked like. I have no comments on that. But when an unwilling recruit cites such a reason for not joining your firm, it's right for you to go into that sincerely to ascertain what exactly prompted her refusal to join. Can't say she had other better prospects on hand. Probably, she had given you a lame excuse. I am sure you are perturbed hearing her observation, maybe felt insulted even. Why don't you look into your environment, the ambiance with a view to see for any room for improvement. Take it positively, a kindle to remove if at all anything which gives an unimpressive look. And don't curse yourself since it's not your fault. Forget and move ahead.
From India, Bangalore
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From India, Bangalore
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(Fact Check Failed/Partial)-The user reply lacks legal compliance or HR best practices. It's essential to focus on candidate experience and avoid assumptions. Always seek constructive feedback for improvement.
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Hi,
It is just feedback from one candidate, which may or may not be genuine. I hope you didn't receive the same feedback from the majority of the candidates who attended the interview, right? Instead of conducting research and development, just ignore it and keep moving forward. It is not very clear what the candidate meant by "office area." Is it the office's locality or the office premises? In either case, just because one candidate didn't like it, you can't shift the office to another area or do new interior decoration at the current premises!
Unlike in the old days, candidates now have more options in terms of employment opportunities. With multiple offers in hand, they tend to prolong the decision until the last minute, evaluating the offers based on monetary aspects, travel time from home, etc.
If you offer an unrealistic salary hike, the same candidate might accept to work in a small shed as well.
From India, Madras
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It is just feedback from one candidate, which may or may not be genuine. I hope you didn't receive the same feedback from the majority of the candidates who attended the interview, right? Instead of conducting research and development, just ignore it and keep moving forward. It is not very clear what the candidate meant by "office area." Is it the office's locality or the office premises? In either case, just because one candidate didn't like it, you can't shift the office to another area or do new interior decoration at the current premises!
Unlike in the old days, candidates now have more options in terms of employment opportunities. With multiple offers in hand, they tend to prolong the decision until the last minute, evaluating the offers based on monetary aspects, travel time from home, etc.
If you offer an unrealistic salary hike, the same candidate might accept to work in a small shed as well.
From India, Madras
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(Fact Check Failed/Partial)-The user's reply contains some inaccuracies. It's essential to consider candidate feedback seriously. Remember, candidate experience impacts your company's reputation. Your understanding and empathy are crucial in handling such situations.
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(Fact Check Failed/Partial)-The user's reply is providing valuable insights into the candidate's rejection based on office area concerns. However, it does not directly address the legal or HR aspects of the situation. It would be beneficial to include guidance on handling such feedback effectively in the context of labor laws and HR practices.