some companies have the appraisee assign a difficulty index to every KRA during the Performance Mgmt process. What purpose does this serve? Melissa
From India, Mumbai
This is the index to analyze test of KRA.

1. Difficulty Index: Determines the difficulty level of an item.[ KRA ]

Steps

1. Assemble the past KRA results in chronological order according to past scores, from higher to lower scores

2. Place the results in two groups: High Score Group and Low Score Group

3. For each KRA you analyze, compute the scores to that item in each group.

For example, in KRA 1 , the High Group may have 9, 8,10,8,7 which totals =42

while the Low Group may have 2,3.2,1,4 which totals= 12

Difficulty Index

1. Add the total numbers in both groups and divide this number by the total number of elements [10]

from the above exercise 42 + 12 = 54 is divided by 10, that 54/10.

2. Multiply this figure by 100.

from the above exercise, 54/10 x 100= 54%

IN THIS example, the difficulty index for the KRA 1 is 54.

I have used a very simple example to show the process.

In real life situations it would vary widely.

The difficulty index indicates

-KRA positioning

-reflects on the nature of the jobs/ tasks

-training required to lift the game

-aptitude of individual employees

-attitude towards the tasks

-competence required to tackle the job

etc etc.

hope this is useful to you

regards

LEO LINGHAM

From India, Mumbai
We have designed a new PA system to be implemented w.e.f. year 2006. It asks the apreisee to define targets/objectives for the comming year with difficulty level (for each of the targets).
The problem is that how to determine the difficulty level. Pls advise.
Regards
Adnan Khan

From Pakistan, Karachi
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