Dear Peer,
Work experience means where ever you work that will be included in your CV, that will give you the exposure in different fields, but some times for specific positions they need the experts from the perticular field with good experience. On that time if your experience is in different fields than that will be under considaration.
When an organization recruiting a candidate with experience they expect the experience pertained from the same field rather that the different. It is the difference between persuing the course through regular and distance education.
If any of your experience not at all matching your desiered profession then you can neglect that in your CV.
By the by any of your single day in the firms will not be wasted at any point of time.
Regards,
Nelson,
Chennai.

From India, Bangalore
Yes it can be considered as work experience but not "RELEVANT WORK EXPERIENCE" that is to say that it can be a parameter for your CTC negotiation but not a parameter for your designation
From India, Mumbai
Dear Sharonvij
Call Centre experience also is one of the different experiences which will count for relevant jobs. Any experience in any field will not go waste if our experience is moulded in such a way that it should be effective and materilistic for the purpose of career gowth.
Suri Babu Komakula

From India, Vijayawada
Your BPO (Call center) experience will be definitely considered depends on the organization and job specific requirement.
For i.e: you have experience in BPO – Call center, and you appear for interview for a technical oriented jobs like Software development or Systems Administrator, there they wont count your BPO call center experience because its not relevant to them.
As Shiva mentioned above it is purely depends on relevant experience which you require for that particular job will be considered as experience.
Thanks & Best Regards,
Hemanshu Khanna


Hi, Working is a Call center/BPO is definitely considered as work experience even if you want to change your domain. Regards Vijay Pai
From India, Bangalore
Yes, it does count,, becoz... BPO sector gives you good amount of exposure to the coporate world, can work as a grooming station if you're persuing your graduation or have just completed. However, you need to understand which sector u would be joining next and how relevent it is w.r.t. ur present profile.
All the best
Dib

From India, Bangalore
I fully agree with you.....rest all techniques can be learned with process and education, but handlimg human emotions and reactions, comes only with experience. Ukmitra
From Saudi Arabia, Riyadh
Hi,
Yes, the work experience shall be considered, as it speaks different aspects of CRM, which in inevitable entity in any business. No business can prosper without customers; handling them either over the phone or through text / any other media shall demonstrate its own meaning. Nevertheless, it’s sad state of affairs if an HR does not consider what he/she has done to support the business, in this scenario, either the HR or Business Owners might be ignorant on mapping the generic and job specific skills effectively.
Regards

From India, Bangalore
My frank opinion is whether it is HR or Marketing what matters is the attitude to excel, urge to learn, and the effort to go for extra mile. If one acquires these qualities in any field in corporate atmosphere which will be definitely considered, provided the interviewer is seasoned and interviewee is able to convince. In my opinion, the functional experience, particularly, in the entry or middle level, lost its importance due to various reasons. I go by the saying "Hire for attitude and train for skills"
Regards
Sahayaraj
Sr. HR Executive

From India, Durgapur
Yes it is a working experience. Becuse one who haddle the client is exposing her/him self to the issue, and to relove the matter there on. So that is kind of getting experience. Only difference is that the face to face interaction between is not taken place. Some times this may more effective for some people. for some it may not ..
HEMANTHA JAYAMANNE

From Sri Lanka
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