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Hi Friends,
I would like to thank everybody for their responses on the issues. As i had told my friend to have a chat with her GM, she did the same. And from the discussion the GM was hiding the info, due to some other concern. Anyways she had a chat with the GM and the CTO, and at last she was able to get the information to her desktop. Though the environemtn with her GM has changed a little bit. ANd yes the payroll is being handled by the accounts personnel it seems, and this guy is like a chamcha to the GM, so she could not get the details from him earlier. anyway the problem is fixed now.
thanks a lot again for the responses.
Regards
julie

From India, Hyderabad
Dear Ms.Julie,

I think your friend's boss is feeling insecure or threatened or trying to maintain confidentiality, it could be anything.... as rightly said by Mr. Sidharth ,let her/him focus on other things and any query comes in future with regard to salary ask her to forward through mail to her/his GM, instead of going and requesting again and again
Rajesh.


Though this issue has already been resolved, we should (all HR fraternity members) must go into a deep dive to understand why information was restricted and not shared with the relevant stakeholder. I see below reasons for this -
1. Either the GM or the Management has doubts on the values of the individual in terms of ensuring confidentiality of the information or they would have seen the person leaking out information to people and not maintaining confidentiality.
2. GM or the Management wants to define a framework of restricting compensation related information at a certain level and doesnt find the existing person at the level where such information access should be allowed
3. GM or Management is still living in a conservative/traditional thought process of restricting information and not cascading it to relevant stakeholders.
Thanks.
Best wishes
Rajiv Naithani

From India, Lucknow
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