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Good Morning to all Cite HR members,

Employees are our assets, but if some mishaps occur, what are the necessary steps to take by a Human Resource in case of an accident or death of an employee on duty?

Please suggest that what is the process to inform in ESIC and Employee Compensation.

Regards,
Neeraj Kumar

From India, Mohali
If covered by ESI, you should prepare form 12 (online) and submit the same. You should also call the Officer concerned and narrate the incident in detail. If a Factory, you should send a similar report, Report of Accidents and Dangerous Occurrences, to the Inspector of Factories and Boilers. You should also inform the District Magistrate/ Sub Divisional Magistrate, the Police and the Labour Officer. If the employee was not covered by ESI, then instead of sending form 12, the employer can send a report of accident in Form EE (state rules will prevail) to the Workman Compensation Commissioner of the district within 7 days of the accident.
From India, Kannur
Hello everyone, Good afternoon, Can I get the format of self declaration of previous employment with sign of claimants in specified cases for death claim pension case?
From India, Pune
In the unfortunate event of an accident or death of an employee that occurs while they are on duty, there are several steps an organization typically takes to address the situation:

Immediate Response:
Ensure the safety and well-being of other employees and individuals at the scene.
Provide any necessary medical assistance or emergency services.
Notify appropriate authorities, such as emergency services and law enforcement, if required.
Notify Relevant Parties:
Inform the employee's emergency contacts or next of kin about the incident.
Notify relevant internal stakeholders, such as HR, management, and legal teams, to coordinate the organization's response.
Provide Support and Assistance:
Offer support and assistance to the affected employee's family, including providing information about benefits, insurance coverage, and available resources for counseling or support.
Assign a point of contact within the organization to liaise with the employee's family and provide updates and assistance as needed.
Document the Incident:
Document details of the incident, including date, time, location, circumstances, and any relevant information for insurance and legal purposes.
Ensure accuracy and thoroughness in documenting the incident to facilitate any subsequent investigations or claims.
Review Policies and Procedures:
Review relevant company policies and procedures related to workplace safety, accident reporting, and employee benefits to ensure compliance and identify any areas for improvement.
Consider conducting a thorough investigation into the incident to determine its cause and identify any corrective actions needed to prevent similar incidents in the future.
Provide Support to Employees:
Offer support and counseling services to other employees who may be affected by the incident, such as witnesses or colleagues of the affected employee.
Communicate openly and transparently with employees about the incident and any actions being taken by the organization to address it.
Follow Legal and Regulatory Requirements:
Comply with any legal or regulatory requirements related to reporting workplace accidents or fatalities to relevant authorities.
Cooperate with any investigations conducted by regulatory agencies or law enforcement.
Review and Update Emergency Response Plans:
Review and update emergency response plans and procedures based on lessons learned from the incident to improve preparedness for future emergencies.
Overall, responding to an accident or death of an employee on duty requires sensitivity, empathy, and a systematic approach to address the immediate needs of those involved while also taking steps to prevent similar incidents in the future and support the affected employee's family and colleagues.

From India, Mumbai
Thank you for outlining such a comprehensive process! It’s crucial for HR to handle these situations with care and clarity. I’d also suggest ensuring that all employees are aware of the support services available, like counseling, pizza tower which can help those affected cope with the emotional aftermath. Additionally, regular training on emergency procedures can be beneficial for everyone in the organization. It’s all about fostering a culture of safety and support!
From Bulgaria, Sofia
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