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Hi, im doing a project on HR in Aviation Industry. i have gathered some information about the aviation industry, but i m unable to find any information related to the HR in the aviation industry or pertaining to any airlines. I have been trying to get an appointment with the Indian airlines and Jet Airways so as to understand the HR practices followed in these airlines, but is unable to find any information on it. Can anyone help me with this topic to understand the recruitment and selection process, training, performance appraisal, compensation , etc in detail in the aviation industry or in any indian domestic airlines......
From India, Mumbai
Hi cris, im employed with Lufthansa Technik Phils. right now. Although it's not an airline company since we deal on the maintenance, repair, and overhauling of aircrafts, but just as the same, we are in the aviation industry.
I have been to a purchasing and procurement company before my stint here in Lufthansa, I should say HR practices from both companies are pretty much the same.
Should you have any specific questions though, you may email me at

From Philippines, Manila
I’m currently working as an HR Manager in an Airlines in Bangladesh.So if i mail u a sample HR manual or employee service manual,will that do?let me know! ~asef
From Canada
Manuals_aviation 1.Sample project 2.Table of contents
From Canada
Attached Files (Download Requires Membership)
File Type: doc aero_aviation_897.doc (136.5 KB, 1460 views)
File Type: doc nationwide_airlines_129.doc (31.0 KB, 1079 views)

Code of conduct!!
From Canada
Attached Files (Download Requires Membership)
File Type: doc __airways_code_of_conductemployees_110.doc (29.5 KB, 923 views)

Thank you Asef..
very informative.
My wife has been working for an Airline for apprx 5 yrs now, and she has not seen any kind of HR intervention to check emp satisfaction on all HR practices for all those yrs./ the only time they see HR is when they need add ifo on COmp and Ben and when they are given warning letters.
I havent heard of any airline having Performance Managment systems for employees nor any grievances portal. Nor any RnR..
Why???
Regards
Ken

From India, Mumbai
I'm glad that you mentioned this issue,if u look carefully,in terms of Employees' Service Rules the "Airline WORLD" tends to vary than any other industry.As far as grievance is concerned,my company has always made it an issue to address the employees' opinions regarding any work related complaints that is hampering their progress.Even if a Disciplinary Action is essential,a committee is formed to deal.The increments often make up for whats not being given financially.Performance Management is also something we initiate but I've proposed a new Performance REVIEW process for the yearly assessment and and kept management for the Probationary Period completion.

Another factor would also be the fact that HRD was introduced by companies in the Aviation sector way late than any other industry.

Recently Iata has started a training programme based on HR in Aviation due the growth of this department in AVIATION ND HAS BECOME AN ESSENTIAL REQUIREMENT.On basis of expansion it becomes quite strenuous for the ADMINISTRATION Dept. to understand employee needs hence HR was introduced.But what yet has to be addressed are the differences between the GENERAL GUIDELINES in RESPONSE TO EMPLOYEE RELATIONSHIP which are not the same to that of a normal organization.

Thanks.

Btw I'm providing a Grievance procedure that your wife can read and integrate into her company in relation to the Service rules of an AIRLINE EMPLOYEE.

Take Care

From Canada
Occupational Rules Sample for airline employees
From Canada
Attached Files (Download Requires Membership)
File Type: pdf airline_employees_occupational_rules_158.pdf (741.4 KB, 544 views)

In response to Ken's questions,I apologize for the unorganized answer....another issue I forgot to address is that i found it quite strange that all the topics you mentioned that are not practiced in your wife's company were existing in ours even before they formed an HR department.I guess every company's perspective towards HR will tend to differ mainly due to the differences in their business practices.
From Canada
FEDERAL AVIATION ADMINISTRATION-HR MANUAL DEFINITIONS
From Canada
Attached Files (Download Requires Membership)
File Type: doc human_resource_policy_manual__hrpm_-faa_definitions_127.doc (85.0 KB, 666 views)

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