Friends - I'm doing a project on BPO benchmarking. I'm in the verge of preparing questionnaire for the interviews with different organization. Please help me in preparing questionnaire on the quality tools.

Please search CiteHr where some projects are attached. Then do a literature survey and formulate your aim and objectives for the research (in consultation with the host organisation). You also need a conceptual framework for that. Decide what hypotheses you want to test.
If you have not done any of the above essential preparation for conducting a project, I would advise you to please do so and then pose a precise question.
Please see my post on Research Methodology (Ppt slides attached) at https://www.citehr.com/106849-research-projects.html and Author Workshops at <link outdated-removed> and my post at <link no longer exists - removed>
A Post by Prodcons also has information on Research Methodology.
I have posted one more MBA project yesterday on MBO.

From United Kingdom
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