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Dear All,
Now a days the telephonic etiquette becomes a crucial factor in service industries. i have designed one training program for our organization's customer help desk executives. Here with kindly find it as an attachment.
it may be helpful to you.
Regards,
irfan.

From India, Mumbai
Attached Files (Download Requires Membership)
File Type: pdf telephonic skill.pdf (1,009.0 KB, 2926 views)

Dear Irfan
Its really very helpful Presenation i have forwarded the same to my friend who is in same profile this ppt will help her to improve her job area more
Thanks once again
Shikha Mittal
Delhi:)

From India, Delhi
Dear Irfan
Thanks for sharing educative information.Now a days telephonic etiquette reflects the image of the company in the business world. This is very useful to all business houses. Keep on posting such ppts.
Thanks
Avinash Kanoray

From India, Pune
This is really good. I liked the presenatation of this module. I had prepared something on telephone etiquette as well however this is lot better. :) Cheers
From India, Bangalore
More than 1000 people have seen this and no one was able to tell that in slide no. 11 it is 'Pitch' not Peach!!
From India, Delhi
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