Please help me with identifying KRA/KPI for system admins and tech support executives for systems department.
From India, Madras
You need to ask the person who is doing the job as to what are his KPAs if you interact with them you will be able to find out KPAs.
From India, Nagpur
Dear,
First of all you take a job discription for the same position, and sit with the head of that department and deside which are the main areas where individual has to perform highest that will be individual's kpa and for compliting the same fixed criterieas ( where individual's have to perform as per that criterias that is the kra.
Regards

From India, Ahmadabad
Hi, Im new to this site. is there anybody here who is willing to help me on how to create a KPI for Technical Departments. And I want to understand what the difference between KRA and KPI. Please do help me. Thank you.
From Philippines, Manila
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