Hi all,

I'm a HR Manager at a reputed consumer goods manufacturing company. Our production peaks during festive seasons, as there’s lots of demand for our products. Clients expect timely deliveries for their outlets, and any delays could impact the company's reputation and financial performance. Seniors and directors of the company has insisted the HR Team to be full present during this time without any absence even on the day of Diwali. Suggest some strategies to communicate with the team to handle this situation.

From India, Bengaluru
Hi Sree Laxmi,
To handle this situation, here are some strategies you can consider for communicating with the HR team and boosting morale during the festive season:

1. Team Meeting: Call a meeting with the HR team to explain the company’s expectations and the importance of being fully present during the peak season. Explain how critical it is for the company’s financial health and reputation to meet client demands on time, especially during festive seasons.
2. Incentives & Rewards: Introduce incentive programs such as cash bonuses, gift vouchers, or "best performance" awards to acknowledge employees' dedication during this demanding period. This will help motivate them to stay engaged and committed.
3. Company-Sponsored Outings or Events: Arrange a team-building event, outing, or a pre & post-festival picnic sponsored by the company. This can help employees feel appreciated and give them something to look forward to after the busy season.
4. Flexibility After the Peak Season: Offer compensatory off-days or flexible working hours once the festive rush is over, so employees can take time off later to recharge.
5. Open Communication: Issue a internal communication, detailing the company's current financial situation, the high demand during the festive season, and how everyone’s contribution will help the company succeed. Ensure the message is motivational and transparent.

From India, Karimnagar
Dear Srilakshmi,

Organization with consumer products manufacturing has always gets demand in festive season across India, we all know that the importance of festive celebrations in India. Especially home appliance category there is lot of demand as competitive offers in Market for the said products. In order tackle the delivery situation even on Festival holiday, Weekly off's, all employees has to work as per Management directions to meet customer requirement, however you may take a few guidelines as below how the employees has to attend duties on Holidays and Weekly offs.

1. If your employees are working 24/7 round the clock or in general shift, provide compensatory off's against weekly off/ festival holiday working
2. To attract manpower to come on Weekly offs, festival holidays, provide delicious lunch/dinner with three to four varieties of Veg/Non-Veg items apart from regular food items.
3. Announce and provide Spot rewards to best employees on the day of Weekly off, Festival Holiday.
4. Attendance bonus as incentive can be provided to employees working on weekly off, festival holiday.
5. As HR Manager, be the first person in shop floor and motivate employee with good talks and interaction on weekly off, Festival Holiday.
6. Plan the manpower, rotate employees as per requirement.
7. Sunrise meeting can be initiated with all HOD's considering production, deliverable at critical times.
8. Drinking water, Tea, snacks, to be served timely in regular intervals without interruptions.
9. You may arrange fruits, vegetable vendor at your factory gate, so that employees while leaving will shop for vegetable and will go to home, this will save employees time and efforts at home.
10. HR Manager has to first / last person to entry, exit, respectively from Factory during Weekly off, Festival Holidays, this will give confidence to Management towards organization skills of HR Team.

From India, Telangana
In the instant case, the main issues are i) OT ii) holiday work and iii) incentives for higher production over and above the threshold qty. While i) & ii) are statutory there is no other go than what has been stipulated in the acts/rules. Whereas reg. iii) above you may have Incentive scheme (production linked) coupled with compensatory off during the off season days. Over and above this a special reward may be devised for those who comes to work without availing leave or taking duty-off this would include advance increments & promotion as well. In addition, if possible HR may visit the families of those on duty and distribute sweet, crackers packets and other gifts if there are small children & elders so that they will celebrate Diwali without minding absence of employees while their bread winners are engaged doing their duty. Combination of all these likely to enable you get over your challenges.
From India, Bangalore
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