Need some letter format for MSME office - for complaining about a customer Non payment..

Also anyone suggest what should be the legal step for customer non payment issuse.

Non payment is for more than 1 year..

Thanks in advance

From India, Chennai
Dear TN Madhumathi,

While raising a query, the members are expected to give background information. Who was the service provider, what kind of services were provided, to whom these were provided, and whether or not the PO was issued before the services were provided?

If the PO was issued, then what were the credit terms? What correspondence was done to get the payment? Why there is a delay in clearing the invoice? Has the customer perceived a deficiency in services and if yes, what is their allegation?

Please provide us with complete information.

Thanks,

Dinesh Divekar

From India, Bangalore
This is not a HR issue. Please post you question on the Cite Finance forum and members there may be able to assist you with possible remedies. Also seek advice from your legal adviser.
From Australia, Melbourne
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