I attended three interviews in succession and got through all of them, job role specified, salary negotiated, etc. I was promised an offer letter through email the very day of the final interview. It didnt come. The HR said they have to get the MD's approval. Another day passed. It didnt come. When I tried to call, HR says they will send it soon but haven't sent it yet. It has been two days already. What should I do? Give them a week and then call up? I also dont want to keep calling and show that I am desperate.
From India, Chennai
Dear Ms. Aishwaryapai,
Exhilaration! comes to play when you hear from an employer that you are selected an an offer is to be released. It 's just has been only two days, your perception to give a li'l time to the HR is needed -- As no one is aware of what the MD is upto. He might be travelling or over-involved in meetings & the HR personnel is unable to discuss matter at pace.
It happens every now & then when dealing with offers especially, without the consent of the management HR cannot move forward. Your endurance shall keep you in fortitude. Remember, they will have to fill the position and if hey genuinely did have any issue to extend your offer, they would have not returned your calls.
Await for another 3 days and that keeps you a week there. Tell the HR, then, probably it's time to explain your wits. All the Best!

From India, Visakhapatnam
Hi, You can put a mail to HR asking about the offer letter . Don’t call them again. Deepali
From India, Mumbai
When I called hr yday twice, somebody else picked it up and said hr is in meeting. Only when I called from an unknown number, did hr come online. Maybe it was coincidence, maybe purposeful. I am not able to make out. If it is on purpose, it leads me to think if the MD have stalled the offer letter? If so, for what reason. Its baffling.
From India, Chennai
As I said you never know, what's happening the other side. Your perplexity will not help you if you think too much...
Try other options meanwhile in this week while you follow-up with the HR. A couple of calls in next 2 days should make you understand what are they upto.
Donot be cynical to situation, be an optimist!

From India, Visakhapatnam
Hello Aishwaryapai,
Like Harsh & Sharmila Das mentioned, give them a week's time--and follow it up with a mail.
And again like Harsh mentioned--'In the meantime keep looking for another position'.
What he left UNSAID is this: you MAY NOT have got this job.
I know this could HURT, but that's life. Whether we like it or not, there are many HR professionals who have a wrong/misplaced notion that 'giving bad news should be avoided' & in the process convey absolutely CONTRADICTORY messages across. What they fail to realize is that conveying the BAD news ISN'T as bad as conveying the WRONG news.
Suggest look for other openings & DON'T STOP until you get an Offer IN-HAND. Just get going.
All the Best.
Rgds,
TS

From India, Hyderabad
Despite all your advice, I still made a call. She said, "Sorry I forgot. I will send in half hour." It didnt come. After two hours, I again called. She said, "Sorry I was in a meeting, will send it right now." It didnt come. I called after half hour and asked if there was any problem. She said no. I asked if the MD had signed. She said yes, it is ready. It is hectic for her and she cld not send. But she will send before she leaves office. But till this morning, it didnt come. It is disturbing that this hr woman can be so inefficient. Wonder how the organisation is! But, I actually am at my wit's end and feel like a fool. Maybe email after a few days and leave it at that. Dont know what else to do!
From India, Chennai
Hello Aishwaryapai,
While empathizing with your situation, I think you already got suitable suggestions from the members.
Just MOVE ON.
And I think you are wrong when you say "....this hr woman can be so inefficient". It's NOT efficiency that's in question. It's the INABILITY of this lady to say "NO", "SORRY", etc. The nature of such people is, simply put, this: they prefer the OTHER PERSON to stop calling rather than themselves draw the curtains. From the psychology point of view, an apt example of an 'escapist'--but I guess that's beside the point & not OUR problem.
And, frankly, I think you also need to learn WHEN TO DRAW THE LINE in any such situations.
All the Best.
Rgds,
TS

From India, Hyderabad
First impression is last impression, how can the HR woman be so inefficient as to delay things with a candidate, delays do always happen but with employees, business partners, traders etc. But a delay and silence right in the begining itself is a omen to watch out for. By the way what post they have offered you, if it is HR then might be you may need to join and then issue your own appointment letter (this i had done) .
From India, Madras
Hi All !

Came here via another thread and just thought I'd chime in !

Firstly, would like to know from Aishwarya what ultimately happened ? Did she get an offer, has she happily joined or it never really came through and she got a revertal on it or not .....

There are some perspectives here :

a) The candidate side : Good interview , offer expected.

b) HR / Recruiter side : Strong candidate. Let us keep him / her on the hook. If he/she calls, interest and availability will keep on re-validating itself.

c) Top Management Side : What was urgent yesterday doesn't seem so urgent today. Business is a dynamic situation. This is more so when the requirement is not a replacement but more due expansions/ declines.

d) Other issues : Depends. Sometimes efforts are on to retain the present employee. Not a good practice -on both sides - but it happens sometimes.

As far as we are concerned, until there is something firmly in writing- and accepted in writing - there is no offer and acceptance. Till such time the candidate should keep his/her options open. Do not read words - even if told verbally - when not in writing , and from a person not authorized to do so.

On the flip side,why should it be difficult for the Recruiter to say relevant aspects clearly to the Candidate. Well because perhaps life has told them not to. Suppose the offer is released after 2 months. Candidate doesn't join. When inquired he says the " recruiter told him there is going to be a delay / uncertainty " so he moved on. So the hapless HR / recruiter is left holding the buck !

This is how things sometimes are !

Still - and this is where perhaps many HR people lack - even if the situation is clear say after three months and finally the candidate is not going to be issued an offer letter, do you get back to them with clarity and thanking them for their efforts and interest ?

Most don't - even inspite of its possible advantages to their own "brand" and future career prospects. Does the company forbid them , or is it their own lack of foresight ?

Would love to know of practices you as an HR / Recruiter follow .

best

From United States, New York
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