Dear All, Lets start our day with a revision of famous Coffee Bean technique of handling difficult situations..... All the Best! Regards, Kanika Kapoor
From India, Delhi
Dear Kanika, It is a wonderful presentation and i very much agree to the Coffee Beans Fact.... We should really be like the Coffee Beans :) Thanks & Regards, Shital Vaidya
From India, Pune
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Handling Conflict Situations.pdf
Coffee.jpg
Handling complaints.ppt