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Hi,
I was recently given the task to create a HR Department in an educational organization, I am thinking that the first thing I would do is send the employees a questionnaire on "what do they want from the HR Department", keep in mind, there is no HR department there.
Can anyone provide me with such questionnaire?
Thanks.

From Qatar
Hey Challenging Task, good
the 1st step is gud but time consuming , and wold like to tell u fact frankly no one take questionnaire seriously they just fill it to show off, in fact sum time it is seemed that scope of being realistic is lower , as per human nature if sum one get a chance to write they exaggerate them selves...................................... its true.
Best way to go for common platform were interested plp will share their ideas...............
Next step Research of other educational organization who have HR Department.
Next step Evaluation of all the facts
Than Frame Function of HR Department depending on Fact & Requirement.
Best way to go fore SWOT Analysis....................................
Hope u got and helpful Points.............................plz let me know if im wrong sum were..............................

From India, Ahmadabad
Do you work for the organisation or are you a student undertaking a project?
See Human Resources :King's College London to know what other institutions do.
Found at Google
It would have been useful if you had mentioned where the establishment is located.
Have a nice day.
Simhan
A retired academic in the UK

From United Kingdom
If it is the management who has taken the initiative to establish an HR dept in the institution, i don't know how much it will serve your purpose to ask the staff what they seek from an HR dept. Better would be to keep the briefing and targets set by the management in mind for now, and slowly start helping staff become aware of why the dept exists and how it can be of help to them.
From India, Mumbai
Thank you all for your answers. To answer your question nashbramhall
the school is located in Doha, Qatar. Its an international school (pre-school, elemntry and highschool) it has a staff of 400 between teachers and admin staff.
They do not have a HR Department and I was hired as a HR Manager, I have great experience in HR however little in the Education field.
So brings me back to my question what is the difference, because in the past 10 years of my HR Experience they were in the OIL AND GAS and Consulting field.
Thanks.

From Qatar
Sending questionnaires would rarely help to form a department.For forming a department u need to take care of multi faceted problems that the company faces.
1. The culture of the company
2. Nature of work of the employees-blue collar to white collar ratio
3. Extrinsic factors like trends in the market. During peak seasons you may hire more part time faculties so u need to manage them too.
4. Competitor's approach
THE BEST WAY POSSIBLY IS TO HIRE TO REMOVE PAIN.CREATE A REALISTIC STRUCTURE AS YOU FACE PROBLEMS RATHER THAN IMPLEMENT AN IMAGINARY STRUCTURE BASED ON YOUR PRECONCEIVED NOTIONS OR OTHERS BIASED OPINIONS.

From India, Calcutta
I hope you have accessed the websites that I had suggested. If you search the web using Google, you will find what other schools are doing in other parts of the world. For example, see http://bppbusiness.com <link updated to site home> and http://www.personneltoday.com/articl...y-schools.html found at http://www.google.co.uk/#hl=en&xhr=t...ab4f875d701388
The links I gave you clearly state what the strategic and operational issues dealt with HR in a university in the UK. It should not be much different in a school; however, as you will be dealing with minors there may be other issues to consider.
Have a nice day.
Simhan

From United Kingdom
I am also in the same situation- setting up Hr dept for an engg company.
I have planned to first identify pain areas and resolve them and simultaneously work on setting up various fucntions in HR in a phased manner.

From India, Delhi
Dear LARA
Though i am young, I have strong understanding and wast experience in managing EDUCATIONAL INSTITUTIONS where i had managed(almost everything) 11 EDUCATIONAL INSTITUTIONS(including MEDICAL/ENGINEERING COLLEGE, ICSE SCHOOL, 500 BED TEACHING HOSPITAL) under the name KHAJA EDUCATION SOCIETY(KES), gulbarga, India. KES has 1400 employees.

I may say that you are lucky because right now i am in DOHA, QATAR, working for ENGINEERING MAINTENANCE COMPANY having 1500 employees.

Please try your best to answer these queries then you will come a conclusion as what best can be done followed by successful implementation.

1) Have you studied about your ORGANISATION and compared it with your ORGANISATION'S VISION & MISSION?
2) HOW MANY YEARS OLD IS YOUR EDUCATIONAL INSTITUTION?
3) NO. OF STAFF including TEACHING & NON TEACHING
4) SALARY STRUCTURE - GOOD, AVERAGE or BELOW AVERAGE
5) EMPLOYEE BENEFITS are in par with EMPLOYEE EXPECTATIONS.
6) PERFORMANCE APPRAISAL STANDARDS
7) QUALITY OF YOUR STAFF in terms of their QUALIFICATION, EXPERIENCE, ATTITUDE and more.
8) WORK CULTURE - Students behaviour will be in par with STAFF BEHAVIOUR. Do analysis about TEACHING STAFF(PASSION, AGGRESSIVENESS, BEHAVIOR, ATTITUDE) because 85% of the issues are from the TEACHING STAFF.
9) Relationship between MANAGEMENT and STAFF(both)

At times, you will get best answers from students who will give your clear picture about staff.

Once you had done this, you can meet staff category wise and discuss about their expectations rather calling as their ISSUES.

Feel free to call me anytime.

With profound regards

From India, Chennai
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