Hi, I am working in a company as HR Executive and has been assigned to prepare a questionnaire for employee satisfatcion survey,can anybody help me in tht.
From India, Bhubaneswar
1From India, Bhubaneswar
Hi Poonam,
ESS is company specific. U can ask questions like
1. how satisfied emp r with the co policies , procedures
2. how happy emp r with the seniors
3. hows the communication in organization etc
Hope this helps...
Cheers
anisha
From India, Mumbai
ESS is company specific. U can ask questions like
1. how satisfied emp r with the co policies , procedures
2. how happy emp r with the seniors
3. hows the communication in organization etc
Hope this helps...
Cheers
anisha
From India, Mumbai
Hi Poonam,
A well -designed and administered ESS can be a powerful HR tool.
As Anisha says, ESS is industry and company specific. However there are certain issues which are common to all organisations. I have provided some of them below with pointers on questions that can be framed:
1. Quality of leadership provided by line management e.g.
a) Were you provided with sufficient information/introductions etc to deal with your new role?
b) Are you clear about your performance targets?
c) Is there enough delegation?
d) Do you feel involved in the decision making in your department?
e) Is there openness to feedback by peers and seniors?
2. Are you satisfied with the opportunities provided for growth and development
a) Training programmes/on-job training
b) Lateral movement
c) Travel to other sites/additional responsibility
d) Promotion
3. Performance Appraisal - actual vs policy
a) Is it conducted regularly?
b) Are you provided sufficient time to prepare?
c) Are you aware of how the rating scale (or whatever it is in your organisation) works?
4. Attrition issues
a) How long are you planning to stay with this organisation? 0-2yrs, 3yrs, 5 yrs and longer
5. Company Image issues
a) How will you rate your organisation as compared to others in the industry in terms of
- market performance
- customer focus
- compensation & benefits package
- employee focus
I suggest that at the outset, you (& perhaps your line mgr) sit down to discuss what areas you want to focus on in the survey, else it can become to large a questionnaire.
Secondly, you must frame the questions using grading scales and bullet options etc, so that the results are easily quantifiable. Too many open-ended questions will make it tedious for the employees to fill, the tendency will be to gloss over the actual opinions and you will not be able to get specific results.
Best wishes,
Anuradha
From India, Indore
A well -designed and administered ESS can be a powerful HR tool.
As Anisha says, ESS is industry and company specific. However there are certain issues which are common to all organisations. I have provided some of them below with pointers on questions that can be framed:
1. Quality of leadership provided by line management e.g.
a) Were you provided with sufficient information/introductions etc to deal with your new role?
b) Are you clear about your performance targets?
c) Is there enough delegation?
d) Do you feel involved in the decision making in your department?
e) Is there openness to feedback by peers and seniors?
2. Are you satisfied with the opportunities provided for growth and development
a) Training programmes/on-job training
b) Lateral movement
c) Travel to other sites/additional responsibility
d) Promotion
3. Performance Appraisal - actual vs policy
a) Is it conducted regularly?
b) Are you provided sufficient time to prepare?
c) Are you aware of how the rating scale (or whatever it is in your organisation) works?
4. Attrition issues
a) How long are you planning to stay with this organisation? 0-2yrs, 3yrs, 5 yrs and longer
5. Company Image issues
a) How will you rate your organisation as compared to others in the industry in terms of
- market performance
- customer focus
- compensation & benefits package
- employee focus
I suggest that at the outset, you (& perhaps your line mgr) sit down to discuss what areas you want to focus on in the survey, else it can become to large a questionnaire.
Secondly, you must frame the questions using grading scales and bullet options etc, so that the results are easily quantifiable. Too many open-ended questions will make it tedious for the employees to fill, the tendency will be to gloss over the actual opinions and you will not be able to get specific results.
Best wishes,
Anuradha
From India, Indore
Dear,
I am sending you a sample, you can modify as required.
EMPLOYEE SATISFACTION & OPINION SURVEY
Please take a few minutes to complete this survey. Your specific answers will be completely anonymous, but your views/suggestions, in combination with those of others, are extremely important.
1. Overall, how satisfied are you with Nevatia Steel as an employer? (Please circle one number)
Very Very
Dissatisfied satisfied
1 2 3 4 5 6 7
2. How important to you is it to work at Nevatia Steel?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
3. According to you how important is the work you do to Nevatia’s Success?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
4. How important to you is the job you do?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
5. How important to you is the type of supervision you receive?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
6. How important to you are the overall operating procedures of the department in which you work?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
7. How important to you is the quality of good produced and customer service?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
8. How important to you are the opportunities to advance in your line of function.
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
9. How important to you is the performance of the Top Management?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
10. How important to you is the recognition you receive from the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
11. How important to you are the employees policies at the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
12. How important to you is the fairness of the way the company treats all employees?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
13. How important to you is Job Security?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
14. How important to you are the benefits provided by the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
15. How important to you is the salary you receive?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
16. How important to you is the training & development provided by the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
17. How important to you is the overall communication of the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
18. How important to you is the Performance appraisal system of the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
19. How important do you think the quality systems like ISO, 5S for the growth of the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
The next statements are concerning your job and the company. Indicate the extent to which you personally agree or disagree with each one using the scale mentioned for your responses:
20. I am proud to work for our company.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
21. Company employee policies are administered the same in all departments laterally.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
22. I like my job i.e. the work I do
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
23. I am satisfied with the training provided for my current job.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
24. I am satisfied with the amount of training offered for advancement.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
25. Our Company is concerned with the long term welfare of the employees.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
26. I feel secure that I will be able to work for the company as long as I do a good job.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
27. I feel I can voice my opinion without fear.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
28. My immediate superior is technically competent.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
29. My immediate superior is competent in human relations.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
30. My immediate superior deals with all employees fairly.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
31. My immediate superior deals with employees problems fairly.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
32. The communication I receive from the higherup/ company is accurate.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
33. The communication I receive from the higherup/ company is timely.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
34. Our Company maintains salary levels that compare well to other companies in this area.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
35. Our Company maintains benefits that compare well to other companies in this area.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
36. I receive co-operation from all other departments.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
37. My department is well organised for the work it does.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
38. The employees in my department work well in a team.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
39. Company employee policies are properly and equally administered in my department.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
40. I feel there is adequate opportunity for me to move to a better job within the company.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
41. My superiors are concerned for providing quality product and services.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
42. The employees of other departments are also concerned with quality product and services.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
43. I feel the top management is committed to quality of the product and services.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
44. My Superior recognises my performance.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
45. I have an annual set of performance standards
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
46. The company recognizes the accomplishment of employees.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
47. I receive regular Job performance feedbacks.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
48. The company has adequate safety & health standard
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
49. How do you rate Nevatia as a place to work compared with other companies you know about?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
50. How do you rate Nevatia on treating employees problems fairly?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
51. How do you rate the overall relationship between the company and its employees?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
52. All things considered, how do you rate Nevatia Steel?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
53. How do the Company’s employee policies compare with those of other companies you know about?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
54. All things considered, how do you rate Nevatia Steel’s employee policies and procedures?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
55. All things considered, how do you like your Job?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
56. All things considered, how do you rate the overall training & Development provided?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
57. How do you rate the company’s business prospects for the next five years?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
58. All things considered, how do you rate the job security provided by the company?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
59. How do you rate your immediate superior?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
60. How do rate the amount of communication you receive from the company?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
61. How do you rate the standard of Quality with regards to material produced?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
62. How do you rate the Safety and Health standard of the company?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
63. How do you rate the total compensation you receive compared to what you could receive for similar work from another company in this area?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
64. How do you rate the relationship between the amount of compensation you receive and your performance?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
65. All things considered, how do you rate the company’s salary structure.
A) Excellent B) Very Good C) Typical D) Fair E) Poor
66. All things considered, how do you rate your long term career potential with Nevatia Steel?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
67. How do you rate the credibility of the Top management?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
68. How do you feel about the quantity of work you are asked to perform?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
69. How do you feel about the quality of work you are asked to perform?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
70. How do you feel about the amount of time spent by your immediate superior?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
71. how do you feel about the number of approvals required to get a decision made?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
72. What is your level of understanding of the company’s Quality Management System?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
73. All things considered, how satisfied are you with Nevatia steel?
A) Very satisfied B) satisfied C) Neither satisfied nor Dissatisfied
D) Dissatisfied E) very Dissatisfied.
74. All things considered, how satisfied are you with your Job?
A) Very satisfied B) satisfied C) Neither satisfied nor Dissatisfied
D) Dissatisfied E) very Dissatisfied.
75. From What source do you receive most of your information about the company and your Job? (You may circle more than one)
a) Immediate Superior
b) Other employees
c) Meetings
d) Grapevine
e) Notice Board
f) Any other--- Please mention
If you have any other additional information, suggestions, comments etc that you feel will be of assistance to this survey write them in the space below.
From India, Thana
I am sending you a sample, you can modify as required.
EMPLOYEE SATISFACTION & OPINION SURVEY
Please take a few minutes to complete this survey. Your specific answers will be completely anonymous, but your views/suggestions, in combination with those of others, are extremely important.
1. Overall, how satisfied are you with Nevatia Steel as an employer? (Please circle one number)
Very Very
Dissatisfied satisfied
1 2 3 4 5 6 7
2. How important to you is it to work at Nevatia Steel?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
3. According to you how important is the work you do to Nevatia’s Success?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
4. How important to you is the job you do?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
5. How important to you is the type of supervision you receive?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
6. How important to you are the overall operating procedures of the department in which you work?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
7. How important to you is the quality of good produced and customer service?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
8. How important to you are the opportunities to advance in your line of function.
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
9. How important to you is the performance of the Top Management?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
10. How important to you is the recognition you receive from the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
11. How important to you are the employees policies at the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
12. How important to you is the fairness of the way the company treats all employees?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
13. How important to you is Job Security?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
14. How important to you are the benefits provided by the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
15. How important to you is the salary you receive?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
16. How important to you is the training & development provided by the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
17. How important to you is the overall communication of the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
18. How important to you is the Performance appraisal system of the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
19. How important do you think the quality systems like ISO, 5S for the growth of the company?
A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.
The next statements are concerning your job and the company. Indicate the extent to which you personally agree or disagree with each one using the scale mentioned for your responses:
20. I am proud to work for our company.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
21. Company employee policies are administered the same in all departments laterally.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
22. I like my job i.e. the work I do
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
23. I am satisfied with the training provided for my current job.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
24. I am satisfied with the amount of training offered for advancement.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
25. Our Company is concerned with the long term welfare of the employees.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
26. I feel secure that I will be able to work for the company as long as I do a good job.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
27. I feel I can voice my opinion without fear.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
28. My immediate superior is technically competent.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
29. My immediate superior is competent in human relations.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
30. My immediate superior deals with all employees fairly.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
31. My immediate superior deals with employees problems fairly.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
32. The communication I receive from the higherup/ company is accurate.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
33. The communication I receive from the higherup/ company is timely.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
34. Our Company maintains salary levels that compare well to other companies in this area.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
35. Our Company maintains benefits that compare well to other companies in this area.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
36. I receive co-operation from all other departments.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
37. My department is well organised for the work it does.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
38. The employees in my department work well in a team.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
39. Company employee policies are properly and equally administered in my department.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
40. I feel there is adequate opportunity for me to move to a better job within the company.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
41. My superiors are concerned for providing quality product and services.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
42. The employees of other departments are also concerned with quality product and services.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
43. I feel the top management is committed to quality of the product and services.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
44. My Superior recognises my performance.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
45. I have an annual set of performance standards
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
46. The company recognizes the accomplishment of employees.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
47. I receive regular Job performance feedbacks.
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
48. The company has adequate safety & health standard
A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree
49. How do you rate Nevatia as a place to work compared with other companies you know about?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
50. How do you rate Nevatia on treating employees problems fairly?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
51. How do you rate the overall relationship between the company and its employees?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
52. All things considered, how do you rate Nevatia Steel?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
53. How do the Company’s employee policies compare with those of other companies you know about?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
54. All things considered, how do you rate Nevatia Steel’s employee policies and procedures?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
55. All things considered, how do you like your Job?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
56. All things considered, how do you rate the overall training & Development provided?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
57. How do you rate the company’s business prospects for the next five years?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
58. All things considered, how do you rate the job security provided by the company?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
59. How do you rate your immediate superior?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
60. How do rate the amount of communication you receive from the company?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
61. How do you rate the standard of Quality with regards to material produced?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
62. How do you rate the Safety and Health standard of the company?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
63. How do you rate the total compensation you receive compared to what you could receive for similar work from another company in this area?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
64. How do you rate the relationship between the amount of compensation you receive and your performance?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
65. All things considered, how do you rate the company’s salary structure.
A) Excellent B) Very Good C) Typical D) Fair E) Poor
66. All things considered, how do you rate your long term career potential with Nevatia Steel?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
67. How do you rate the credibility of the Top management?
A) Excellent B) Very Good C) Typical D) Fair E) Poor
68. How do you feel about the quantity of work you are asked to perform?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
69. How do you feel about the quality of work you are asked to perform?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
70. How do you feel about the amount of time spent by your immediate superior?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
71. how do you feel about the number of approvals required to get a decision made?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
72. What is your level of understanding of the company’s Quality Management System?
A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little
73. All things considered, how satisfied are you with Nevatia steel?
A) Very satisfied B) satisfied C) Neither satisfied nor Dissatisfied
D) Dissatisfied E) very Dissatisfied.
74. All things considered, how satisfied are you with your Job?
A) Very satisfied B) satisfied C) Neither satisfied nor Dissatisfied
D) Dissatisfied E) very Dissatisfied.
75. From What source do you receive most of your information about the company and your Job? (You may circle more than one)
a) Immediate Superior
b) Other employees
c) Meetings
d) Grapevine
e) Notice Board
f) Any other--- Please mention
If you have any other additional information, suggestions, comments etc that you feel will be of assistance to this survey write them in the space below.
From India, Thana
Hello,
You can include the following :
• Do you know what is expected of you at work?
• Do you have the materials and equipment you need to do your work right?
• At work, do you have the opportunity to do what you do best every day?
• In the last seven days, have you received recognition or praise for doing good work?
• Does your supervisor, or someone at work, seem to care about you as a person?
• Is there someone at work who encourages your development?
• At work, do your opinions seem to count?
• Does the mission/purpose of your company make you feel your job is important?
• Are your associates (fellow employees) committed to doing quality work?
• Do you have a best friend at work?
• In the last six months, has someone at work talked to you about your progress?
• In the last year, have you had opportunities at work to learn and grow?
Thanks,
Anagha
From United States, Cambridge
You can include the following :
• Do you know what is expected of you at work?
• Do you have the materials and equipment you need to do your work right?
• At work, do you have the opportunity to do what you do best every day?
• In the last seven days, have you received recognition or praise for doing good work?
• Does your supervisor, or someone at work, seem to care about you as a person?
• Is there someone at work who encourages your development?
• At work, do your opinions seem to count?
• Does the mission/purpose of your company make you feel your job is important?
• Are your associates (fellow employees) committed to doing quality work?
• Do you have a best friend at work?
• In the last six months, has someone at work talked to you about your progress?
• In the last year, have you had opportunities at work to learn and grow?
Thanks,
Anagha
From United States, Cambridge
Hi Poonam,
Most of the members have given u valuable suggestions... however i would like to draw your attentions on few basics.. As HR professional we forget that framing few questions and getting them answered by Employees is not how you get the Survey done because the credibility of the questionnaire here is questionable..
1.Please take in to consideration the concept of reliability and validity before making the questionnaire.
2. get your objective right..
3. be clear on which dimensions of Job you want to check the satisfaction level for eg salary, culture, transparency, appraisal etc
4. make sure that the number of questions measuring each dimensions are same.. for eg if u have 5 questions on salary issues make sure culture also has only 5 questions
5. Try to makes questions which are both positive ended and negative ended...
Hope this will help u to design a standardise tool which will yield crediable data
Regards
Rajendra
From India, Vadodara
Most of the members have given u valuable suggestions... however i would like to draw your attentions on few basics.. As HR professional we forget that framing few questions and getting them answered by Employees is not how you get the Survey done because the credibility of the questionnaire here is questionable..
1.Please take in to consideration the concept of reliability and validity before making the questionnaire.
2. get your objective right..
3. be clear on which dimensions of Job you want to check the satisfaction level for eg salary, culture, transparency, appraisal etc
4. make sure that the number of questions measuring each dimensions are same.. for eg if u have 5 questions on salary issues make sure culture also has only 5 questions
5. Try to makes questions which are both positive ended and negative ended...
Hope this will help u to design a standardise tool which will yield crediable data
Regards
Rajendra
From India, Vadodara
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EMPLOYEE SASTISFACTION SURVEY.doc