Hi all,
Here's a ppt on basics of customer service. This can be used for entry level recruits or as an orientation to customer service. Some inputs have been borrowed from the existing posts on the site. You may choose to add your own content, examples, visuals, case studies, etc. as the need may be to refine it further
Thanks
Roy

From India, Bangalore
Attached Files (Download Requires Membership)
File Type: ppt about_good_customer_service_170.ppt (335.0 KB, 11494 views)

Mr.Roy,
Fantastic presentation on the customer service. A lot of pain and effort had been done on making this.
Covering all the significant areas of customer service.
Customer is the blood stream of any business on this globe.
CUSTOMER IS KING AND SHOULD BE TREATED AS A KING
It is a nice experience while going through this presentation.
thanks and regards,
Bibhutosh

From Australia, Balwyn
The presentation on Customer Service has been reposted
From India, Bangalore
Attached Files (Download Requires Membership)
File Type: ppt basics_of_customer_service_196.ppt (431.0 KB, 1786 views)

Dear Roy,
Good presentation,explained very well. Sharing a ppt which i had made and posted before on the same topic.
https://www.citehr.com/225341-custom...s-service.html
Keep Writing...
Keep Sharing.....

From United Kingdom, Preston
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