To, All, I am working with Engineering Company( Tractor ) as a Management Trainee.Can anyone give me article on How to conduct Employee Satisfaction Survey? Regards, Joy
From India, Mumbai
From India, Mumbai
hi,
i hope this attachment helps you.
it is a quesstionnaire which includes many questions.
Employee Opinion Survey
On this page, the survey questions begin. Note they are each identified here and on the answer sheet by a number. Be sure to mark your response after the appropriate number on the answer sheet.
Each of the following questions requests you to indicate how important to you various conditions of employment at our company are. Indicate your response using the following scale. Be sure to darken the appropriate lettered box.
Very Important A
Important B
Neither Important nor Unimportant C
Unimportant D
Very Unimportant E
1. How important to you is it to work at our company?
2. How important to you are employee policies at the company for which you work?
3. How important to you is the consistent administration of company policies?
4. How important is the work you do to our company’s success?
5. How important to you is the job you do?
6. How important to you is the fairness of the way your company treats all employees?
7. How important to you is the overall training and development provided by your company?
8. How important to you is job security?
9. How important to you is the type of supervision you receive?
10. How important to you is it to be involved in quality customer service?
11. How important to you is the way your company deals with change?
12. How important to you is the overall communication at your company?
13. How important to you is the salary you receive?
14. How important to you is your total cash compensation?
15. How important to you are the benefits you receive?
16. How important to you are the overall operating procedures of the department in which you work?
17. How important to you are the opportunities to advance at our company?
18. How important to you is the performance of executive management?
19. How important to you is the quality of customer service provided by your company?
20. How important to you is the recognition you receive from your company?
How important are each of the benefits provided by our company?
21. Vision Benefits
22. Eyeglasses Discount
23. Employee Life Insurance
24. Dependant Life Insurance
25. Additional Employee Life Insurance
26. Employee Referral Plan
27. Accidental Death and Dismemberment Insurance
28. Travel Insurance
29. Time Away from Work
30. Employee Dental Insurance
31. Dependant Dental Insurance
32. Flexible Work Hours
33. Employee Health Care Coverage
34. Dependant Health Care Coverage
35. Pension Plan
36. Gainsharing
37. Tuition Reimbursement
38. Short-Term Disability Insurance
39. Long-Term Disability Insurance
40. Employee Assistance Plan
41. Prescription Drug Plan
The next statements are concerning your job and our company. Indicate the extent to which you personally agree or disagree with each one using the following scale for your responses:
Strongly Agree A
Agree B
Neither Agree nor Disagree C
Disagree D
Strongly Disagree E
42. I am proud to work for our company.
43. Company employee policies are administered the same in all departments.
44. I like my job--the work I do.
45. I am satisfied with the training provided for my current job.
46. I am satisfied with the amount of training offered for advancement.
47. Our company is concerned with the long-term welfare of its employees.
48. I feel secure that I will be able to work for our company as long as I do a good job.
49. I feel I can voice my opinion without fear of reprisal.
50. My supervisor is technically competent.
51. My supervisor is competent in human relations.
52. My supervisor deals with all employees fairly.
53. My supervisor deals with employee problems fairly.
54. Our company handles change well.
55. The communication I receive from the company is accurate.
56. The communication I receive from the company is timely.
57. Our company maintains salary levels that compare well to other companies in the area.
58. Our new incentive program is part of my total cash compensation.
59. Our company maintains benefits that compare well to other companies in the area.
60. I receive cooperation from other departments.
61. My department is well organized for the work it does.
62. The employees in my department work well as a team.
63. Company employee policies are properly and equally administered in my department.
64. I feel there is adequate opportunity for me to move to a better job within our company.
65. The job posting policy and procedure supports the advancement opportunities at our company.
66. My supervisor is concerned with providing quality service.
67. The employees of other departments are concerned with quality customer service.
68. Other departments are concerned with providing quality service.
69. I feel executive management is committed to quality customer service.
70. The company’s executive management is concerned with providing quality service.
71. My supervisor recognizes my performance.
72. I have an annual set of performance standards.
73. Our company recognizes the accomplishments of employees.
74. I receive regular performance reviews.
On this page and the next one are questions to be answered using the following rating scale:
Excellent A
Very Good B
Typical C
Fair D
Poor E
75. How do you rate our company as a place to work compared with other companies you know about?
76. How do you rate our company on treating employee problems fairly?
77. How do you rate the overall relationship between the company and its employees?
78. All things considered, how do you rate our company?
79. How do the company’s employee policies compare with those of other companies you know about?
80. All things considered, how do you rate our company’s employee policies and procedures?
81. All things considered, how do you like your job?
82. All things considered, how do you rate the fairness with which our company treats all employees?
83. All things considered, how do you rate the overall training and development provided?
84. How do you rate our company’s business prospects for the next five years?
85. All things considered, how do you rate the job security provided by our company?
86. How do you rate your supervisor’s credibility?
87. All things considered, how do you rate the supervision you receive?
88. All things considered, how do you rate the way in which our company deals with change as it relates to your job?
89. How do you rate the amount of communication you receive from our company?
90. How do you rate the level of communication of employee policies and procedures?
91. How do you rate the amount of communication you receive regarding quality customer service?
92. How do you rate the amount of communication you receive regarding the company’s plans?
93. How do you rate the amount of communication you receive regarding reorganization?
94. All things considered, how do you rate the overall communication at our company?
95. How do you rate the total cash compensation you receive compared to what you could receive for similar work from another company in the area?
96. How do you rate the relationship between the amount of compensation you receive and your performance?
97. All things considered, how do you rate our company’s overall total cash compensation program?
98. How do you rate the benefits you receive compared to those you could receive from another company in the area?
99. All things considered, how do you rate our company’s overall benefits?
100. In your opinion, how do employees of other departments rate your department?
101. All things considered, how do you rate your department’s overall operating procedures?
102. How do you rate your long-term career potential at our company?
103. All things considered, how do you rate the opportunities to advance at our company?
104. How do you rate the credibility of our executive management?
105. All things considered, how do you rate executive management’s performance?
106. All things considered, how do you rate the quality of our customer service?
107. All things considered, how do you rate the recognition you receive at our company?
On this page are questions to be answered using the following scale:
Much Too Much A
Too Much B
Just Right C
Too Little D
Much Too Little E
108. How do you feel about the quantity of work you are asked to perform?
109. How do you feel about the quality of work you are asked to perform?
110. How do you feel about the amount of time your supervisor spends with you?
111. How do you feel about the amount of change occurring within our company?
112. How do you feel about the amount of organizational change as it relates to our company?
113. How do you feel about the amount of organizational change as it relates to quality customer service?
114. How do you feel about the number of approvals required to get a decision made?
115. How much concern do you feel our company’s executive management has for our company members?
116. How much concern do you feel our company’s executive management has for our providers?
117. How much concern do you feel our company’s executive management has for our employees?
118. How much concern do you feel our company’s executive management has for customers?
119. How much has the quality of our company’s customer service changed over the last year?
120. What is your level of understanding of quality customer service?
On this page are questions to be answered using the following scale:
Very Satisfied A
Satisfied B
Neither Satisfied nor Dissatisfied C
Dissatisfied D
Very Dissatisfied E
121. All things considered, how satisfied are you with our company?
122. All things considered, how satisfied are you with our company’s employee policies?
123. All things considered, how satisfied are you with your job?
124. All things considered, how satisfied are you with the fairness of the way the company treats all employees?
125. All things considered, how satisfied are you with the training and development provided by our company?
126. All things considered, how satisfied are you with your job security at our company?
127. All things considered, how satisfied are you with the supervision you receive?
128. All things considered, how satisfied are you with your level of involvement in quality customer service?
129. All things considered, how satisfied are you with the way our company deals with change as it relates to your job?
130. All things considered, how satisfied are you with the overall communication at our company?
131. All things considered, how satisfied are you with your salary at our company?
132. All things considered, how satisfied are you with the benefits provided by our company?
133. All things considered, how satisfied are you with your department’s overall operating procedures?
134. All things considered, how satisfied are you with the opportunities to advance at our company?
135. All things considered, how satisfied are you with the company’s quality standards?
136. All things considered, how satisfied are you with the changes that have been made to the quality standards?
137. All things considered, how satisfied are you with the quality of customer service?
138. How satisfied are you with the amount of change occurring within our company?
139. How satisfied are you with the amount of organizational change as it relates to our company?
140. How satisfied are you with the amount of organizational change as it relates to quality customer service?
141. All things considered, how satisfied are you with the recognition you receive at our company?
Rate your satisfaction with each of the benefits provided by our company.
142. Vision Benefits
143. Eyeglasses Discount
144. Employee Life Insurance
145. Dependant Life Insurance
146. Additional Employee Life Insurance
147. Employee Referral Plan
148. Accidental Death and Dismemberment Insurance
149. Travel Insurance
150. Time Away from Work
151. Employee Dental Insurance
152. Dependant Dental Insurance
153. Flexible Work Hours
154. Employee Health Care Coverage
155. Dependant Health Care Coverage
156. Pension Plan
157. Gainsharing
158. Tuition Reimbursement
159. Short-Term Disability Insurance
160. Long-Term Disability Insurance
161. Employee Assistance Plan
162. Prescription Drug Plan
For the following question, use the answers shown and respond by darkening the appropriate letter.
163. From what source do you receive most of your information about our company and your job?
163. A Grapevine
163. B Supervisor
163. C Other employees
163. D Company publications
163. E Meetings
163. F Bulletin boards
163. G Newsletter
163. H Other
164. If you have any additional information or comments that you feel will be of assistance to this survey, please write them in the space below
From India, Pune
i hope this attachment helps you.
it is a quesstionnaire which includes many questions.
Employee Opinion Survey
On this page, the survey questions begin. Note they are each identified here and on the answer sheet by a number. Be sure to mark your response after the appropriate number on the answer sheet.
Each of the following questions requests you to indicate how important to you various conditions of employment at our company are. Indicate your response using the following scale. Be sure to darken the appropriate lettered box.
Very Important A
Important B
Neither Important nor Unimportant C
Unimportant D
Very Unimportant E
1. How important to you is it to work at our company?
2. How important to you are employee policies at the company for which you work?
3. How important to you is the consistent administration of company policies?
4. How important is the work you do to our company’s success?
5. How important to you is the job you do?
6. How important to you is the fairness of the way your company treats all employees?
7. How important to you is the overall training and development provided by your company?
8. How important to you is job security?
9. How important to you is the type of supervision you receive?
10. How important to you is it to be involved in quality customer service?
11. How important to you is the way your company deals with change?
12. How important to you is the overall communication at your company?
13. How important to you is the salary you receive?
14. How important to you is your total cash compensation?
15. How important to you are the benefits you receive?
16. How important to you are the overall operating procedures of the department in which you work?
17. How important to you are the opportunities to advance at our company?
18. How important to you is the performance of executive management?
19. How important to you is the quality of customer service provided by your company?
20. How important to you is the recognition you receive from your company?
How important are each of the benefits provided by our company?
21. Vision Benefits
22. Eyeglasses Discount
23. Employee Life Insurance
24. Dependant Life Insurance
25. Additional Employee Life Insurance
26. Employee Referral Plan
27. Accidental Death and Dismemberment Insurance
28. Travel Insurance
29. Time Away from Work
30. Employee Dental Insurance
31. Dependant Dental Insurance
32. Flexible Work Hours
33. Employee Health Care Coverage
34. Dependant Health Care Coverage
35. Pension Plan
36. Gainsharing
37. Tuition Reimbursement
38. Short-Term Disability Insurance
39. Long-Term Disability Insurance
40. Employee Assistance Plan
41. Prescription Drug Plan
The next statements are concerning your job and our company. Indicate the extent to which you personally agree or disagree with each one using the following scale for your responses:
Strongly Agree A
Agree B
Neither Agree nor Disagree C
Disagree D
Strongly Disagree E
42. I am proud to work for our company.
43. Company employee policies are administered the same in all departments.
44. I like my job--the work I do.
45. I am satisfied with the training provided for my current job.
46. I am satisfied with the amount of training offered for advancement.
47. Our company is concerned with the long-term welfare of its employees.
48. I feel secure that I will be able to work for our company as long as I do a good job.
49. I feel I can voice my opinion without fear of reprisal.
50. My supervisor is technically competent.
51. My supervisor is competent in human relations.
52. My supervisor deals with all employees fairly.
53. My supervisor deals with employee problems fairly.
54. Our company handles change well.
55. The communication I receive from the company is accurate.
56. The communication I receive from the company is timely.
57. Our company maintains salary levels that compare well to other companies in the area.
58. Our new incentive program is part of my total cash compensation.
59. Our company maintains benefits that compare well to other companies in the area.
60. I receive cooperation from other departments.
61. My department is well organized for the work it does.
62. The employees in my department work well as a team.
63. Company employee policies are properly and equally administered in my department.
64. I feel there is adequate opportunity for me to move to a better job within our company.
65. The job posting policy and procedure supports the advancement opportunities at our company.
66. My supervisor is concerned with providing quality service.
67. The employees of other departments are concerned with quality customer service.
68. Other departments are concerned with providing quality service.
69. I feel executive management is committed to quality customer service.
70. The company’s executive management is concerned with providing quality service.
71. My supervisor recognizes my performance.
72. I have an annual set of performance standards.
73. Our company recognizes the accomplishments of employees.
74. I receive regular performance reviews.
On this page and the next one are questions to be answered using the following rating scale:
Excellent A
Very Good B
Typical C
Fair D
Poor E
75. How do you rate our company as a place to work compared with other companies you know about?
76. How do you rate our company on treating employee problems fairly?
77. How do you rate the overall relationship between the company and its employees?
78. All things considered, how do you rate our company?
79. How do the company’s employee policies compare with those of other companies you know about?
80. All things considered, how do you rate our company’s employee policies and procedures?
81. All things considered, how do you like your job?
82. All things considered, how do you rate the fairness with which our company treats all employees?
83. All things considered, how do you rate the overall training and development provided?
84. How do you rate our company’s business prospects for the next five years?
85. All things considered, how do you rate the job security provided by our company?
86. How do you rate your supervisor’s credibility?
87. All things considered, how do you rate the supervision you receive?
88. All things considered, how do you rate the way in which our company deals with change as it relates to your job?
89. How do you rate the amount of communication you receive from our company?
90. How do you rate the level of communication of employee policies and procedures?
91. How do you rate the amount of communication you receive regarding quality customer service?
92. How do you rate the amount of communication you receive regarding the company’s plans?
93. How do you rate the amount of communication you receive regarding reorganization?
94. All things considered, how do you rate the overall communication at our company?
95. How do you rate the total cash compensation you receive compared to what you could receive for similar work from another company in the area?
96. How do you rate the relationship between the amount of compensation you receive and your performance?
97. All things considered, how do you rate our company’s overall total cash compensation program?
98. How do you rate the benefits you receive compared to those you could receive from another company in the area?
99. All things considered, how do you rate our company’s overall benefits?
100. In your opinion, how do employees of other departments rate your department?
101. All things considered, how do you rate your department’s overall operating procedures?
102. How do you rate your long-term career potential at our company?
103. All things considered, how do you rate the opportunities to advance at our company?
104. How do you rate the credibility of our executive management?
105. All things considered, how do you rate executive management’s performance?
106. All things considered, how do you rate the quality of our customer service?
107. All things considered, how do you rate the recognition you receive at our company?
On this page are questions to be answered using the following scale:
Much Too Much A
Too Much B
Just Right C
Too Little D
Much Too Little E
108. How do you feel about the quantity of work you are asked to perform?
109. How do you feel about the quality of work you are asked to perform?
110. How do you feel about the amount of time your supervisor spends with you?
111. How do you feel about the amount of change occurring within our company?
112. How do you feel about the amount of organizational change as it relates to our company?
113. How do you feel about the amount of organizational change as it relates to quality customer service?
114. How do you feel about the number of approvals required to get a decision made?
115. How much concern do you feel our company’s executive management has for our company members?
116. How much concern do you feel our company’s executive management has for our providers?
117. How much concern do you feel our company’s executive management has for our employees?
118. How much concern do you feel our company’s executive management has for customers?
119. How much has the quality of our company’s customer service changed over the last year?
120. What is your level of understanding of quality customer service?
On this page are questions to be answered using the following scale:
Very Satisfied A
Satisfied B
Neither Satisfied nor Dissatisfied C
Dissatisfied D
Very Dissatisfied E
121. All things considered, how satisfied are you with our company?
122. All things considered, how satisfied are you with our company’s employee policies?
123. All things considered, how satisfied are you with your job?
124. All things considered, how satisfied are you with the fairness of the way the company treats all employees?
125. All things considered, how satisfied are you with the training and development provided by our company?
126. All things considered, how satisfied are you with your job security at our company?
127. All things considered, how satisfied are you with the supervision you receive?
128. All things considered, how satisfied are you with your level of involvement in quality customer service?
129. All things considered, how satisfied are you with the way our company deals with change as it relates to your job?
130. All things considered, how satisfied are you with the overall communication at our company?
131. All things considered, how satisfied are you with your salary at our company?
132. All things considered, how satisfied are you with the benefits provided by our company?
133. All things considered, how satisfied are you with your department’s overall operating procedures?
134. All things considered, how satisfied are you with the opportunities to advance at our company?
135. All things considered, how satisfied are you with the company’s quality standards?
136. All things considered, how satisfied are you with the changes that have been made to the quality standards?
137. All things considered, how satisfied are you with the quality of customer service?
138. How satisfied are you with the amount of change occurring within our company?
139. How satisfied are you with the amount of organizational change as it relates to our company?
140. How satisfied are you with the amount of organizational change as it relates to quality customer service?
141. All things considered, how satisfied are you with the recognition you receive at our company?
Rate your satisfaction with each of the benefits provided by our company.
142. Vision Benefits
143. Eyeglasses Discount
144. Employee Life Insurance
145. Dependant Life Insurance
146. Additional Employee Life Insurance
147. Employee Referral Plan
148. Accidental Death and Dismemberment Insurance
149. Travel Insurance
150. Time Away from Work
151. Employee Dental Insurance
152. Dependant Dental Insurance
153. Flexible Work Hours
154. Employee Health Care Coverage
155. Dependant Health Care Coverage
156. Pension Plan
157. Gainsharing
158. Tuition Reimbursement
159. Short-Term Disability Insurance
160. Long-Term Disability Insurance
161. Employee Assistance Plan
162. Prescription Drug Plan
For the following question, use the answers shown and respond by darkening the appropriate letter.
163. From what source do you receive most of your information about our company and your job?
163. A Grapevine
163. B Supervisor
163. C Other employees
163. D Company publications
163. E Meetings
163. F Bulletin boards
163. G Newsletter
163. H Other
164. If you have any additional information or comments that you feel will be of assistance to this survey, please write them in the space below
From India, Pune
Dear
employees satisfaction survey is based on what actual you intend to suevry about the following
job
Management
Management policy
successor plan
promotion
increment
Appraisals
Assessment centre
welfare
etc
preare questionary and conduct survery by distributing survey sheet and collect data or interview the employee and get the interview
analysis data after the gather
data analysis by way of graphical representation and wrtten explaination
final report with findings and conclutions and suggestion what you suppose to advise the management etc
From India, Bangalore
15employees satisfaction survey is based on what actual you intend to suevry about the following
job
Management
Management policy
successor plan
promotion
increment
Appraisals
Assessment centre
welfare
etc
preare questionary and conduct survery by distributing survey sheet and collect data or interview the employee and get the interview
analysis data after the gather
data analysis by way of graphical representation and wrtten explaination
final report with findings and conclutions and suggestion what you suppose to advise the management etc
From India, Bangalore
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Employee Satisfaction Survey[1].doc