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Hi
Do you have a budget for an automated software wherein the field staff can send mobile messages of their whereabouts like "IN", OUT, Sales booked / service done, for each day to HQ for easy monitoring..?
Contact -Sunsmart technologies, chennai. Mr. Sundar-9791013494, if interested to get more details..
cheers n goodluck
rgds
raman

From India, Madras
Dear Rashmi

You can have the following system

1) Before proceeding on tour, please instruct the concerned employee to furnish the details such as place he intends to visit, purpose of visit, nature of work, duration of stay etc. before they avail travel advance.

2) You can also request client's HR dept. to inform immediately the concerned employee report at their work and

request them to send their attendance ( time in/ time out , ) on daily basis - and the reporting authority of client side to certify the quantum of work done by the employee on daily basis - and for raising your claim bill, employees duration of stay and percentage of work completed details to be certified by the client and this can also be used as a tool to know where about ofthe employee.

3) Insist the employee to send their progress report daily and preferrably with joint report (with sign. of client)

4) You can seek the help of concernd DH for their whereabout, if no such details is furnished by the employee for long time.

Regards

LK

From India, Madras
Dear Rashmi,
You can have online HR Software which can be accessed from any place any time. Once the employee logs in and logs out it will provide you the IP information and you can track the current location of the employees. If an employee doesnt login a particular day then the software will mark the concerned employee absent.
For more details check for Beehive HR Suite which will provide complete solution to your problem.
Regards,
Meenal Thakkar

From India, Mumbai
1. Why a mobile employee should be treated as a conventional office staff?
2. The criteria has to be changed.
3. A mobile employee or a sales staff should be given targets to complete based on some parametes applicable to your industry.
4. Rather than a time sheet, it would be better to have a job card associated with targets given for particualr period (a week, fortnight or may be a month)
5. At any point of time, a mobile emloyee should not be allowed to be in the fields without a job sheet or sales call.
6. For instance, I have seen many companies who do not allow their sales staff, technical staff to be in office or in waiting.
7. They are only advised to report on the begining and end of the week with proper reports and call details. Of course with the target meet or with necessary backings.
7. Customer service representatives which is full time office sitting job is the support desk or link between the cutsomer and the mobile employees.

From United Arab Emirates, Dubai
This is a good idea. Are there ID cards with GSM facility ? Do you know of any providers of such IDs? Regards, Balaji

We have some good products in the market. Eg a software that can be installed on company provided mobile phone which can provide full data including history of all places visited. You can also know when the person is calling from place A and stating that he is in place B. This product is available very cheap and can be well utilised in such cases.
From India, Jamnagar
Hi rashmi, you need to provide them od slip which signd by client on daily visit basis and also confirm as sample checking wid ur clients to evaluate d performance of od slip. Regards Sunil Sharma
From India, New Delhi
use a web based project management software... a bit costly though but ontime reporting and work progress can be calculated
From India, Thiruvananthapuram
Hi Everybody,

Tracking on field / out stationed workforce is challenging task for HR and their respective RM's

We have a solution for this. It's effective, very informative & timely.

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[IMG]http://www.sattracx.com/images/spacer.gif[/IMG]
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Thanks & Regards,
Kavitha Setty


Hi Rashmi,

We had the same issue earlier. Off late 'Timetrex' has helped us to an extent.

Communication is the primary requirement. This has to be made clear to the employees through the HR Manual.

Timetrex is a free software available online. This is used to punch in and punch out from whereever the employee is, provided he has a laptop and a datacard or a PC at clients place. The employee cannot enter punch in/out time according to his convenience. The server time is considered by default. Our internal policy goes like this:

1. An employee failing to punch or unable to punch due to technical reasons, has to communicate thru mobile to do it on his behalf. (The administrator can punch. Donot allow this to happen on a regular basis). If the employee has failed to communicate, it will be treated as leave as no info is available.

2. If the employee has punched in , but does not punch out and no communication is received, it is considered as half day leave.

I can help you with more details on this, if you could call me.

Cheers!

Sharath Narayan

9341906204

From India, Bangalore
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