Hello Kalyani:
A 360 needs to be done at least annually.
Raters' responses must be kept confidential.
Managers need training in the areas identified by the 360 as needing improvement.
Employees need to be prepared ahead of time.
Managers must be willing to accept the feedback.
Managers must show some growth from one year to the next or the 360 process will be ended as a waste of time and money.
Telling managers to improve doesn't seem to work.
Our clients use an on-line skill builder web site to help their managers improve their job performance by focusing on the three or so areas identified as their weakest areas.
Bob Gately, PE, MBA

From United States, Chelsea
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