Dealing With American Clients - Useful Tips

Dear Gops, The information for good. Keep posting about the British as well. Regards, Paddutr
28th November 2007 From India, Gurgaon

360degreessolution

HEY GOPI, Its really cool..... Very very useful post my dear... Keep posting like this useful needy things... Much awaiting for next bye, :) Harsha
14th February 2008 From India, Madras

Callaendia

Hi Gopi,
You did a great job! :-)
I would like to add something, but firstly I feel I should introduce myself.
I am Polish, living in Poland, Central-Eastern Europe. I work for American company like many of you. In outsourcing.
Lately I had a contact with some people from your beautiful country. They work in IT field in my company.They work from India.
We've spoken by the phone and I must admit that their English was very good. However - Gopi's point 5 is very apposite - I had some problems with understanding the accent especially when my clients from India were talking fast. And they were talking very fast, because they could speak good English :-)
We also had a problem while spelling. Some sounds are just different. Finally we used names of American States i.e. A for Alabama, O for Oregon, W for Washington. This allowed us to communicate.
With kind regards,
Callie.
11th March 2010 From Poland, Cracow

maggiemaynard

Great tips Gopinath,
except for the last two. That is not correct. We don't say Last day and Next day. In correct English we do say, Yesterday and Tomorrow.
23.Avoid using �Yesterday� hereafter use �Last day�.
24.Avoid using �Tomorrow� hereafter use �Next day�
12th December 2012 From India, Mumbai

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