I don't think I will agree with Gomathy and Zulfiqar ... per my observation, Sanjay has tried his best to control the situation and has been trying to approach some seniors through this forum.
This is his personal interest here to seek a solution and not speaking on behalf of the company. Not as a professional but as an approacher, I am okay with his usage of words.
But, Sanjay... if this saturation reflects through your behaviour and words at work ......... then, yes, it's a lacking point of managing people and controlling such situations.
Well, I still respect the opinions from all other members in this forum.

From United Arab Emirates, Dubai
Hi Klarsfa

I do understand Sanjay's situation in handling nuisance behavior of labours, but using words like "lower class" is derogatory, I expressed my views on using such remarks. Its a casual thought in India to consider those who work as unskilled uneducated labours in factories, construction sites, roads and railways, or in other hard labor jobs as "lower class". They are not groomed or educated to basic etiquettes due to lack of opportunities or societal conditioning. However with globalized India, Labours are mobilizing into Big Cities for work, That is why we see there is big demand for behavioral training, as our education institutions are not providing this basic etiquettes at any level.

In sanjay's case, I do understand it must be a frustrating situation, but there has to be a emphatic approach in solving, considering this untrained, uneducated work force. When an HR of the firm has a frustrated opinion shrouded by castiest opinion, then improving workforce behavior is a tough task, usually opinions are such that - " being lower class this labors will never improve, its better to warn, punish, penalise them to corect the situation, "Ye-laato-ke-bhoot-hai-baato-se-nahi-maante" type attitude which is wrong approach towards the solution.

Solutions given by members are effective and appropriate, I just wanted to put across my views over this silent opinions.

From Kuwait, Salmiya
Hi Sanjay,
According to me, you have to make them understand (arrange training) & its proper consequences regarding unethical behavior in the factory premises. Basically you have to be very polite at first section. Make specify areas such as spiting bin, garbage bin, notices (local language), specific contact person, proper check outs, try to give some gifts, allowances or encouragement.
In this more effective will be is to making them convey & guiding (instruction) them by providing or sharing the actual difficulties that your facing. As making them feel that is our company rather than a working place.
I hope this will help you. It's better to make them understand rather than punishing. But at some end you have to be strict.
Regards,
Anamika

From India, Mumbai
Hi,
Can anybody throw some light on the certification(Certified Compensation Professional) provided by any organisation is Mumbai?
1) Does this certificate have any significance in India?
2) When can we apply for the same?
3) Are there any classes taking place in India for the same?

From India, Mumbai
Dear Sanjay,

I am concerned about the health and safety of your employees as well. As you posted, it is certainly a degrading to have such unwarranted posting on internet about the company.

There are different means to overcome such issues:

1. Investment approach

In this approach, you can have security cameras installed at places you find most important.

2. Non-Investment approach

In this approach, a continuous check and vigilance from team leaders or supervisors on the employees at various sections of company will send a clear message to the culprit(s) about the preventive measure being adopted. Slowly and gradually, things will normalize and people will not try to take advantage of the company and its policies.

In current climate, every Organization must have a close watch and vigil on the employees with implementing proper working standards along with the health and safety measures.

I hope it works for you and your Organization.

All the Best!

Regards,

Ankit Agarwal

Head - Business

tranquil minds, SIMHANS

From India, Hyderabad
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