Here is an example of miscommunication in a company, the boss of the company initiates a mail to invite his staff to witness an eclipse and how his message is passed by employees at different levels in the hierarchy and finally how it reaches to the staff…
Mail from CEO to Manager:
Today at 11 o’clock there will be a total eclipse of the sun. This is when the sun disappears behind the moon for two minutes. As this is something that cannot be seen every day, time will be allowed for employees to view the eclipse in the parking lot. Staff should meet in the lot at ten to eleven, when I will deliver a short speech introducing the eclipse, and giving some background information. Safety goggles will be made available at a small cost.
Mail from Manager to Department Head:
Today at ten to eleven, all staff should meet in the car park. This will be followed by a total eclipse of the sun, which will appear for two minutes. For a moderate cost, this will be made safe with goggles. The CEO will deliver a short speech beforehand to give us all some information. This not something that can be seen everyday.
Mail from Dept. Head to Floor Manager:
The CEO will today deliver a short speech to make the sun disappear for two minutes in the form of an eclipse. This is something that cannot be seen every day, so staff will meet in the car park at ten or eleven. This will be safe, if you pay a moderate cost.
Mail from Floor Manager to Supervisor:
Ten or eleven staff are to go to the car park, where the CEO will eclipse the sun for two minutes. This doesn’t happen every day. It will be safe, and as usual it will cost you.
Mail from Supervisor to Staff:
Some staff will go to the car park today to see the CEO disappear. It is a pity, this doesn’t happen everyday.
From India, Delhi
11Mail from CEO to Manager:
Today at 11 o’clock there will be a total eclipse of the sun. This is when the sun disappears behind the moon for two minutes. As this is something that cannot be seen every day, time will be allowed for employees to view the eclipse in the parking lot. Staff should meet in the lot at ten to eleven, when I will deliver a short speech introducing the eclipse, and giving some background information. Safety goggles will be made available at a small cost.
Mail from Manager to Department Head:
Today at ten to eleven, all staff should meet in the car park. This will be followed by a total eclipse of the sun, which will appear for two minutes. For a moderate cost, this will be made safe with goggles. The CEO will deliver a short speech beforehand to give us all some information. This not something that can be seen everyday.
Mail from Dept. Head to Floor Manager:
The CEO will today deliver a short speech to make the sun disappear for two minutes in the form of an eclipse. This is something that cannot be seen every day, so staff will meet in the car park at ten or eleven. This will be safe, if you pay a moderate cost.
Mail from Floor Manager to Supervisor:
Ten or eleven staff are to go to the car park, where the CEO will eclipse the sun for two minutes. This doesn’t happen every day. It will be safe, and as usual it will cost you.
Mail from Supervisor to Staff:
Some staff will go to the car park today to see the CEO disappear. It is a pity, this doesn’t happen everyday.
From India, Delhi
Hey this one was really cool. It just reminded me of some of the sessions which I had conducted as a Soft skills and Communication Trainer, where simple words were communicated to different people and how they interpreted it.
Honestly its hilarious to see how these things happen...
A particular gentleman, Mr. J Singh, who couldn't understand a certain matter asked his friend sitting next to him during the session " Ki gal hai?" ( what's the matter?) in a typical punjabi manner.
Although he tried to be soft, his hoarse voice seemed booming across the room. Some others thought they heard " Eagle hai". They darted across the room to peek through the window to see if they saw the bird.
many more fun things happen when communications go wrong. :lol: :D
From India
Honestly its hilarious to see how these things happen...
A particular gentleman, Mr. J Singh, who couldn't understand a certain matter asked his friend sitting next to him during the session " Ki gal hai?" ( what's the matter?) in a typical punjabi manner.
Although he tried to be soft, his hoarse voice seemed booming across the room. Some others thought they heard " Eagle hai". They darted across the room to peek through the window to see if they saw the bird.
many more fun things happen when communications go wrong. :lol: :D
From India
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