Hi,
I am looking for a Employee Leaves and Benefits policy for a 24x7, 5 days a week BPO servicing a US Client from Hyderabad. Appreciate, if anyone can share the documents / Policies. Does anyone have a Template for Shift planning / Roaster ?

From India, Hyderabad
This has to be done based on manpower required against each operation, staggered day off, shift rotation etc. considering. There is no readymade shift roaster is available.

Basically for every 5 employees to manage the off cover 7 employees will be required. 5 employees will provide 5 x 5 = 25 man days where as the organization needs 5 x 7 = 35 man days for 24 x 7 operation. Therefore there is short fall of 35 - 25 = 10 man days. 1 person equal to 5 man days in a week and 10 man days equal to 10/5 = 2 extra person will be required.

Moreover, there will be need for leave cover which has to be considered.

S K Bandyopadhyay ( WB, Howrah)
CEO-USD HR Solutions
+91 98310 81531

USD HR Solutions – To Strive towards excellence with effort and integrity

From India, New Delhi
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