Dear All,
I am working as Hr-Assistant in one of the Software companies of Pune.
I am assigned a task of Getting knowledge about Balanced Score Card and ways to implement it in our organization.
I got basic information about this topic through the internet. However I am not satisfied with it.
I want to know:
1) How is it implemented in a company like ours?
2) What are the dimension I need to think about before carrying out such a study?
3) What data do i need to collect for the study?
4) What are the steps involved?, etc
It will be very helpful if i get an e Book on this topic.
Can anyone please help me with this?
Thank you,
Anjali
From United States, Miami
I am working as Hr-Assistant in one of the Software companies of Pune.
I am assigned a task of Getting knowledge about Balanced Score Card and ways to implement it in our organization.
I got basic information about this topic through the internet. However I am not satisfied with it.
I want to know:
1) How is it implemented in a company like ours?
2) What are the dimension I need to think about before carrying out such a study?
3) What data do i need to collect for the study?
4) What are the steps involved?, etc
It will be very helpful if i get an e Book on this topic.
Can anyone please help me with this?
Thank you,
Anjali
From United States, Miami
Hi Anjali,
I have one ebook on BSC. I hope this will help us to understand entire concept.
If you want any additional information about BSC format, please let me know.
I am also from Pune working with Mahindra & Mahindra. If possible pls be in touch with mail.
Thanks & Regards,
Sandeep
From India, Pune
27I have one ebook on BSC. I hope this will help us to understand entire concept.
If you want any additional information about BSC format, please let me know.
I am also from Pune working with Mahindra & Mahindra. If possible pls be in touch with mail.
Thanks & Regards,
Sandeep
From India, Pune
Hi Anjali,
We recently implemented the BSC in our unit. It was driven by a cross functional team (HR, Quality & Operations). The brief details were
a) Defining / Identifying the mission, vision, values and goals of the organisation.
b) Defining a strategy map on what are the strategic objectives of the organisation that they want to focus on while they plan to achieve their goals
c) Without the above 2, a BSC can really be misguided.. SO next few steps are on converting the objectives into a BSC.
c.1) Define measures that will tell us that the strategic objectives have been met. Ensure measures are lead (checking deployment of initiatives that will help achieve the objectives) and lag (the degree of success of achieving the objective)
c2) setting targets for the measures along with unit & frequency.
d) actually identify the initiatives and define those in detail.
e) if this is done by CFTs, initiatives across the organisation are defined and fundings happen well.
We also went for a BSC training from QAI. Please go to their website and see if you can pull some case studies. BSC books from Kaplan are by far the best. Pl read alignment, strategy maps and the first book.. Those can be like bibles during (and before) the process.
BSC is not easy to do. Its even tougher to sustain focus to review it repeatedly. The success is really only seen after a year of implementing one.. If all initiatives were met and measured as planned and the lag measures for the objectives have met their targets - you actually have achieved what you set out to do..
We took quite a lot of time to complete steps a to d (simply because key leadership people need to give time for this). But once done, we atleast have a leadership team that believes in common goals and are focussed for growth.
All the best!
Regards,
Shavee
From India
We recently implemented the BSC in our unit. It was driven by a cross functional team (HR, Quality & Operations). The brief details were
a) Defining / Identifying the mission, vision, values and goals of the organisation.
b) Defining a strategy map on what are the strategic objectives of the organisation that they want to focus on while they plan to achieve their goals
c) Without the above 2, a BSC can really be misguided.. SO next few steps are on converting the objectives into a BSC.
c.1) Define measures that will tell us that the strategic objectives have been met. Ensure measures are lead (checking deployment of initiatives that will help achieve the objectives) and lag (the degree of success of achieving the objective)
c2) setting targets for the measures along with unit & frequency.
d) actually identify the initiatives and define those in detail.
e) if this is done by CFTs, initiatives across the organisation are defined and fundings happen well.
We also went for a BSC training from QAI. Please go to their website and see if you can pull some case studies. BSC books from Kaplan are by far the best. Pl read alignment, strategy maps and the first book.. Those can be like bibles during (and before) the process.
BSC is not easy to do. Its even tougher to sustain focus to review it repeatedly. The success is really only seen after a year of implementing one.. If all initiatives were met and measured as planned and the lag measures for the objectives have met their targets - you actually have achieved what you set out to do..
We took quite a lot of time to complete steps a to d (simply because key leadership people need to give time for this). But once done, we atleast have a leadership team that believes in common goals and are focussed for growth.
All the best!
Regards,
Shavee
From India
Hey Shavee,
Thats really great.
Insights given by you are very useful.
Can you please also tell me the site address or any contact number for us to contact this Intitute? If we getting training befor ethe implementation, it will be very usefyl for us.
Thank you,
Anjali
From United States, Miami
Thats really great.
Insights given by you are very useful.
Can you please also tell me the site address or any contact number for us to contact this Intitute? If we getting training befor ethe implementation, it will be very usefyl for us.
Thank you,
Anjali
From United States, Miami
Dear Anjali,
TATA's have been using this extensively. they have a set up in pune called Tata quality management services (TQMS)and is located in mangaldas road.
many senior executives who are experts in this field are now retired and are have started their own consultancy.
one such person is Mr. ramesh saraph, who stays in pune. he and his group are frachise to Dr. kaplan, who is the balanced score card guru. he is one of the best.
unfortunately, i don't have his contact details. you may ask TQMS, and ask his contact.
in case you you can not trace him out, let me know, i will help you.
nandish
From United Arab Emirates, Dubai
TATA's have been using this extensively. they have a set up in pune called Tata quality management services (TQMS)and is located in mangaldas road.
many senior executives who are experts in this field are now retired and are have started their own consultancy.
one such person is Mr. ramesh saraph, who stays in pune. he and his group are frachise to Dr. kaplan, who is the balanced score card guru. he is one of the best.
unfortunately, i don't have his contact details. you may ask TQMS, and ask his contact.
in case you you can not trace him out, let me know, i will help you.
nandish
From United Arab Emirates, Dubai
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