Hi Everyone

This is a practical question which i am facing

as part of ISO i need to monitor HR Depts KPI and one of our KPI states that No. fo time taken to recurit a Personnel and it has given like this

IT - 30 days

Mktg - 30 days

Production - 20 days

HR - 15 Daya

Accts - 25 days

Misc- 15 days

Service- 15 days

if i am closing the IT opening in 30 days then its 100% achievment if i take 60 days to close this this % decreases now my problem is

what should i take shall i take date of offer as closing or date of joining of the candidate as closing date ?

if i get manpoer requistion from IT Head asking for 4 embedded engineers which 2 i give him 15 & 18 days respectively and 2 i gave after 40 days .

Then in what manner i can show this or how can i measure my KPI can any one help me out ? and this has to be calculated in a monthly manner and one more problem arises if I calculate this or expample if a HOD gives the Mnpoer requistion on 25 of jan and i closed it in feb then how can i calculate this ?

Regards

Vinay

9866254387


From India, Hyderabad
Hi Vinay,

About your 1st query, I think you should take the date of acceptance of offer or the date of joining as the closing date because it is not necessary that the candidate will accept the offer even if you give him offer of appointment. And non acceptance of offer would require you to make an offer to the next candidate on the waitlist or to another candidate altogether so that would lead to change of date again. So it would be best to take the confirmed date so that too many changes don't have to be made.

About your query on "if i get manpoer requistion from IT Head asking for 4 embedded engineers which 2 i give him 15 & 18 days respectively and 2 i gave after 40 days", you can simply average it out as (15+18+40+40)/4 = 28 days. Measurement of KPIs in any way is acceptable as long as they are justifiable and reasonable.

About your last query, you could tabulate your results for the month of January itself because thats when you received the requisition and you would be measuring you performance for that requisition itself.

Hope this helps.

Regards,

Leena

From India, Delhi
Hi
Thanx for answering the 'Q" but again the problem arises for example on 16 Jan 2 Manpower requisition is made.
On 27 Jan i closed 1 Position and on Feb 18 i closed another one.
Now when i calculate the KPI for the month of jan
requistion made is 2 closure is one .
And in the month of feb if no Manpower req. is made then hw the calculation will go..
Rgrds
Vinay
9866254387

From India, Hyderabad
Hi Vinay,

First, I am not clear about the time frames for filling jobs. Can I assume they are work days?

Second, while I see the logic in Leena's calculation, I would do it based on the facts: (1st) 15 days; (2nd) 18 days; (3rd & 4th) 40 days.

15+18+40=73/4 (No. of personnel) = 18.25 days

Finally, for the "problem" issue wherein "on 16 Jan 2 Manpower requisition is made. On 27 Jan i closed 1 Position and on Feb 18 i closed another one."

I would address it as follows:

January: 1st filled within 11 days of the requisition (assuming IT or Mrktg) which means you have exceeded your KPI by 163% [11/30];(actually only 81.5% since you have only filled half of the requirement.)

February: 2nd filled within 33 days of requisition, which means that you have exceeded allotted time by 3 days. 3/30= - .10%

However, your year to date equals 71.5% of KPI. (Using the above formula (1st) 9 + (2nd) 33 = 42/2 = 21/30 = 70%)

That number may increase as requisitions are received and filled in a timely manner, exceeding the allotted time.

In the alternative, the time frames could be segments within themselves rather than tied to calendar months.

Hope I have offered some food for thought.

From United States,
Hi Vinay,
In my opinion it is advisable to revise the KPI for recruitment process based on the past experience. The process of recruitment depends upon a lot of external factors. It is not like procurement of a component or raw material which has a fixed lead time. And no ISO auditor can ask you why have you revised the KPI or book a non conformity against recruitment process
Vishwas H Watwe

From India, Aurangabad
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