Dear Senior,

Last year my company restructed Training Team. They selected 3 supervisors and for me they created a

post of Training Co-ordinator as the requirement was of only 3 supys. I was given different role compare to supervisors and was mentioned in the mail that I will report to Manager and not supervisor at my location.I was verbally total that I am equal to a supy but will have nobody reporting to me.

This structing was done by our Head and my reporting manager did not wanted this position for me, but he was forced to accept this. Unfortunately, our Head resigned last year mid of the year. I had to face lots of hurdles and restriction from my manager. I was not allowed to attend any product training but give assesment. I still performed more than my KRA and also passed all assesments..On many occassions I was asked to work post office hours saying, it will fetch me promotion.

Now, he says who asked to do TP post office hours and last week I was told by my manager that from this year I am no more Training Co-ordinator and I will now report to a Supervisor.

According to me it is a demotion even after good performance.

I spoke to HR and they have said they will talk to person concern to change the reporting back to manager. If it doesn't happen than i should take transfer in Sales.

I seek your expert advice on what I must do.

Regards,

MA

From India, Mumbai
Dear Shabnam Merchant,

The post that you have given is your company's internal matter. It would be difficult to give comments as we do not know your industry, the finished product or service, type of training that supervisors or you had imparted, your KRAs etc.

On the general side, it can be deduced that this is a failure of organisational communication. When your role was changed, you should have been informed through proper letter on company's letterhead. After issue of this letter, he should have given official circular to all the parties involved. When verbal orders are given, this type of confusion is bound to happen. This simple truth of management, if Training Head did not understand then he is not fit to hold that position.

Without giving proper training, if KRAs are assigned to individual then it goes on to speak that HR is unaware of the basics of Performance Management System (PMS). This shows how HR is disconnected from their employees.

Earlier you were told to work more than office hours, now your manager says that who told you to do that. When managers blow hot and cold how he will be able to motivate juniors? Secondly, do not expect fair treatment from this manager.

If you have spoken to HR then again you have committed a mistake. Why you did not put up proper application to inform them officially on what's happening? Written communication is always better than oral communication? What if HR lets you down saying you did not tell them anything?

One day someone says, you do not report to supervisors. Another days another person says, you report to supervisors. In a company where employees are moved like pawns can there be better manifestation of unprofessional work culture? When all this is happening, why HR is mute spectator? Why are they not stepping in?

Try escalating matter to the GM or VP level however, this could infuriate your manager further.

How many years have you completed in the current company? I recommend you changing your company. If not, change your department. You will give invitation to stress by working under current manager. What to do is your call.

Thanks,

Dinesh Divekar


From India, Bangalore
Dear Dinesh,
Many thanks for your reply and suggestion.
My HR has taken this matter to our Gen Manager and asked me to be patient.He has also stated that our Gen Manager and HR both are with me and they are working something better for me.
Regards,
Shabnam

From India, Mumbai
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