Soft skills is a combination skills which is necessary to be successful in every day life. This is one of the important life skills most people lack today.
Soft Skills are the core component which missing to many people. Because of this, even with bigger qualifications, people don't get recruited . For working people, lack of soft skills can cost their promotions and some times, even their job. Companies profit can get reduced, if their employees lack soft skills. In today's globalization market, knowing the international etiquettes and manners plays a vital role in retaining the existing clients and also get them new clients. For employees, if they cannot handle a client, they may termed as in efficient even they work hard and perform extremely well in their job.
We are qualified trained professionals trained by Image Consulting Business Institute in the areas of Image Management & Soft Skills. We use experiential learning using games and real time simulation experiences. Experiential learning makes people to learn the required skills without much effort and stays in the memory for long time. Moreover, every body in the team is made to participate automatically.
We are based out of Chennai, Tamil Nadu, India. We can be reached through our contact us form or at 8939948971.
From India, Chennai
1Soft Skills are the core component which missing to many people. Because of this, even with bigger qualifications, people don't get recruited . For working people, lack of soft skills can cost their promotions and some times, even their job. Companies profit can get reduced, if their employees lack soft skills. In today's globalization market, knowing the international etiquettes and manners plays a vital role in retaining the existing clients and also get them new clients. For employees, if they cannot handle a client, they may termed as in efficient even they work hard and perform extremely well in their job.
We are qualified trained professionals trained by Image Consulting Business Institute in the areas of Image Management & Soft Skills. We use experiential learning using games and real time simulation experiences. Experiential learning makes people to learn the required skills without much effort and stays in the memory for long time. Moreover, every body in the team is made to participate automatically.
We are based out of Chennai, Tamil Nadu, India. We can be reached through our contact us form or at 8939948971.
From India, Chennai
Hello Mr.Bala,
my name is sameer from banaglore . see below my profile FYI:
Sameer Mohammed
Agasthyambika Niliyam
Doctors Layout
Whitefield Post
Bangalore -560066
Objective
To work for an organization, which enables, encourages and value smart work, muti-tasking along with the drive to work with a given individual and collective responsibility.
Work Experience:
11 years across different Job Responsibilities
Work Profile:
Transition Specialist, with multi level experience with numerous transitions of business across Service partners, Business locations and various Business Verticals, International as well as Domestic Clients
• Business Process Design & Architecture
• Strategy Deployment
• Key Account Management
• Process Mapping
• Vendor Evaluation, Engagement and Management
• Process Definition, Design and Implementation
• Corporate Training – Soft skills & sales training
Current Employers:
Organization: Sagacious Infosystems Pvt ltd
Duration : 2012 March Till date
Job Title : corporate trainer
Organization : Magnus Advertising (Australia)
Duration : Feb 2005 to Jan 2007
Job Title : Business Development Manager (B2B Campaign)
Organization : 24/7 Customer Service
Duration : November 2003 till January 2005
Job Title : Sr. Customer Service
Academic Qualifications:
• Diploma in Interior Designing – Jenson & Nicholson
• Pre-University : Lowry Memorial College, Bangalore (2000)
• SSLC – Lowry Memorial School , Bangalore
Experience Summary:
Transition Analyst & Outsourcing For Direct
Aus Client
• Source of clients International
1. Search leads
2. Evaluating The Project (Operation & Costing)
3. Vendor Reputation
4. Vendor History
5. Vendor Requirement
6. Signing Of MOU (Memorandum Of Understanding)
7. Training/ Understanding the Project
8. Prepare SOW (Statement Of Work)
• Understanding Customer Requirements and translate the same to a scope of work document for every business initiation
• Coordinate the internal and external validation of SOW
• SLA mapping and validation & Approval of SLA across the business units and customer requirements
• Define and propose the performance management system for the transition of the process
• Ensure smooth transition of process, technology, knowledge parameters and ensure sustenance before handover to the management team
• Have handled transition of process across all verticals of the business like Market Research , Out bound Telemarketing ,online marketing,Training etc
Apart from consulting for various corporate, I have been conducting different seminars and workshops in the areas of Management/Leadership Training, Communication skills and Personal/Professional development. These trainings include programs such as-
Communication skills and Personal/Professional development Management /Leadership Trainings
Communicating with difficult people Coaching and Mentoring
Assertiveness Conflict Management/Resolution
Basic writing/email writing skills Delegation skills
Personality & Public speaking Discipline, Criticism, Difficult employees
Persuasion skills Management skills
Listening Employee Motivation and Engagement
Negotiation Empowering skills
Presentation and Speaking skills Facilitator skills
Telephone skills Leadership skills
Decision Making skills Performance Management – review and enhancement training – PIP & PEP accordingly
Emotional intelligence Succession Planning
Hygiene, dress and appearance Supervision
Time Management Team Building and development
Personal goal setting, Problem solving Workplace and Employee attitudes
Interpersonal communication Employee evaluation and Feedback
Handling Stage phobia
Behavioural issues and etiquettes
Table Manners
Stress Management
Sales Training – how to overcome objection while selling
Organizational development and HR projects I have recently been involved in are-
Computer Proficiency:
Office Applications i.e., Ms Office, Internet technologies
Personal Details:
Late Father’s Name: Nickesh.G
Date of Birth : 25th February 1979
Telephone : Mobile - 9743227993
Hobbies : Listening to Music, Snooker, Painting, Gardening Also Conducting
Events (Based on Themes, Occasion’s, Ceremonies, etc) also worked as
BDM for Event management Firm in Rajajinegar on a part time bases.
Languages : To Speak - English, Hindi, Kannada, Tamil, and Telegu
To Write – English
Date: Signature:
(Sameer.M)
From India, Bangalore
my name is sameer from banaglore . see below my profile FYI:
Sameer Mohammed
Doctors Layout
Whitefield Post
Bangalore -560066
Objective
To work for an organization, which enables, encourages and value smart work, muti-tasking along with the drive to work with a given individual and collective responsibility.
Work Experience:
11 years across different Job Responsibilities
Work Profile:
Transition Specialist, with multi level experience with numerous transitions of business across Service partners, Business locations and various Business Verticals, International as well as Domestic Clients
• Business Process Design & Architecture
• Strategy Deployment
• Key Account Management
• Process Mapping
• Vendor Evaluation, Engagement and Management
• Process Definition, Design and Implementation
• Corporate Training – Soft skills & sales training
Current Employers:
Organization: Sagacious Infosystems Pvt ltd
Duration : 2012 March Till date
Job Title : corporate trainer
Organization : Magnus Advertising (Australia)
Duration : Feb 2005 to Jan 2007
Job Title : Business Development Manager (B2B Campaign)
Organization : 24/7 Customer Service
Duration : November 2003 till January 2005
Job Title : Sr. Customer Service
Academic Qualifications:
• Diploma in Interior Designing – Jenson & Nicholson
• Pre-University : Lowry Memorial College, Bangalore (2000)
• SSLC – Lowry Memorial School , Bangalore
Experience Summary:
Transition Analyst & Outsourcing For Direct
Aus Client
• Source of clients International
1. Search leads
2. Evaluating The Project (Operation & Costing)
3. Vendor Reputation
4. Vendor History
5. Vendor Requirement
6. Signing Of MOU (Memorandum Of Understanding)
7. Training/ Understanding the Project
8. Prepare SOW (Statement Of Work)
• Understanding Customer Requirements and translate the same to a scope of work document for every business initiation
• Coordinate the internal and external validation of SOW
• SLA mapping and validation & Approval of SLA across the business units and customer requirements
• Define and propose the performance management system for the transition of the process
• Ensure smooth transition of process, technology, knowledge parameters and ensure sustenance before handover to the management team
• Have handled transition of process across all verticals of the business like Market Research , Out bound Telemarketing ,online marketing,Training etc
Apart from consulting for various corporate, I have been conducting different seminars and workshops in the areas of Management/Leadership Training, Communication skills and Personal/Professional development. These trainings include programs such as-
Communication skills and Personal/Professional development Management /Leadership Trainings
Communicating with difficult people Coaching and Mentoring
Assertiveness Conflict Management/Resolution
Basic writing/email writing skills Delegation skills
Personality & Public speaking Discipline, Criticism, Difficult employees
Persuasion skills Management skills
Listening Employee Motivation and Engagement
Negotiation Empowering skills
Presentation and Speaking skills Facilitator skills
Telephone skills Leadership skills
Decision Making skills Performance Management – review and enhancement training – PIP & PEP accordingly
Emotional intelligence Succession Planning
Hygiene, dress and appearance Supervision
Time Management Team Building and development
Personal goal setting, Problem solving Workplace and Employee attitudes
Interpersonal communication Employee evaluation and Feedback
Handling Stage phobia
Behavioural issues and etiquettes
Table Manners
Stress Management
Sales Training – how to overcome objection while selling
Organizational development and HR projects I have recently been involved in are-
Computer Proficiency:
Office Applications i.e., Ms Office, Internet technologies
Personal Details:
Late Father’s Name: Nickesh.G
Date of Birth : 25th February 1979
Telephone : Mobile - 9743227993
Hobbies : Listening to Music, Snooker, Painting, Gardening Also Conducting
Events (Based on Themes, Occasion’s, Ceremonies, etc) also worked as
BDM for Event management Firm in Rajajinegar on a part time bases.
Languages : To Speak - English, Hindi, Kannada, Tamil, and Telegu
To Write – English
Date: Signature:
(Sameer.M)
From India, Bangalore
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Soft skills training program.pdf