Hii....
I am planning to conduct a survey on communication gap or pattern in my organization.
We would like to know the methodology that can be used for conducting this study.
If some one can please suggest the books or questionnaire to be used for this survey.

From India, Mumbai
Dear Pooja, You may contact me. Let me see whether I can do something for you. Thanks, Dinesh V Divekar
From India, Bangalore
Dear Pooja
If you can answer me for following points..I can extend some support.
A. What is your Hypothesis? (The facts/figures/assumption/Premise you want to validate/check through the study)
B. Which communications channels/modes you want to include?
C. Who shall be your respondents for this study?
I understand you want to study "Effectiveness of Communication In ...................(ur orgn.)" and not communication GAP. Do not intiate study with the conclusion in mind.
Regards
Shailesh Parikh
Vadodara, Gujarat
99 98 97 10 65

From India, Mumbai
My Obejective of this study is To improve inter departmental communication. The methods I will be using is Case Studies & questionnaire. The departments targeted are Operations, Customer service, Credit, Sales & Marketing & HR.
From India, Mumbai
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