Good day seniors. I work for an organisation with more than 2500 employees as an HR Executive. What approach should I use in implementing a culture change program?
From Zimbabwe, Harare
A Culture change program is generally planned by the top level management of the company.
At your level you can prepare a report in terms of what are the areas you think need change and suggest methods to execute them. Present this report to your management and see what they have to say about it.
There are various ways to bring change in culture in an organization. Boot Camps, Employee Awareness Weeks, Workshops, Training and Employee Engagement Programs are some of the common means to bring the change. You can start some of the activities around them to see how the employees are responding to them. The entire change process needs lot of planning and a dedicated team to execute it.
Let me know more about your situation and probably you can draft something of your own too. All the Best!

From India, Delhi
Dear Wellington,

This is in addition to what Atul has said. You wanted to change the your organisation's culture. In this connection I have following questions?

a) Your designation is quite low to handle activities of this kind. Therefore, is there sanction of your Head HR for whatever you plan to do? What are his/her views on the change of organisation's culture?

b) Suppose this initiative has come from Head HR then does he/she have sanction of your management for whatever you people wish to do?

c) As of now what type of culture your organisation has? Is it bureaucratic, innovative, customer-centric, image conscious or something else? How did you measure this culture?

d) Where you wish to go from where you are? Have you decided that?

e) What is the standing of your company in your country? What is your product or service? How do you measure customer satisfaction index?

f) In the last five years what new products or services you have introduced?

Please give the replies for the above questions and then we will give our opinions.

Thanks,

Dinesh V Divekar


From India, Bangalore
Congratulations for this initiative. In addition to what Atul and Dinesh, have contributed, here are my questions.
Have any of your seniors discussed any critical problem with you and requested you to research further into it ?
What are the top few catch phrases in your firm ?
What are the apparent group thinking that you have noticed ?
What is the first expression that you have noticed on your employees face/communication , right when they enter office ?
When was the last downturn in the business cycle of your firm and what were the cultural changes implemented through it ?
Lets begin with discussing few minor areas and then we can research deep down.

From India, Mumbai
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