Fish Philosophy
The FISH! philosophy was created by John Christensen. On a visit to Seattle, he observed how animated and happy the employees at Seattle's Pike Place Fish Market were in their work. They filled orders by flinging fish to each other, inciting laughter from the customers and compliments about their throwing/catching abilities, or commiseration if they missed. Employees would often invite customers to join the fun. The Pike Place employees gave their complete attention to each of their customers and ensured each had an enjoyable visit.
Christensen realized that not only were the workers making a routine errand fun for themselves and their customers, they also were selling tons of fish. He constructed the FISH! Philosophy from his observations of Pike Place employees, arriving at four key concepts:
• Play
• Make Their Day
• Be There [for Coworkers]
• Choose Your Attitude
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http://en.wikipedia.org/wiki/FISH!_Philosophy
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Hope the Same will be of some good use to all,,,
Please add your valuable contributions in this Post,,,,,,,
Regards
M. Peer Mohamed Sardhar
93831 93832
From India, Coimbatore
733The FISH! philosophy was created by John Christensen. On a visit to Seattle, he observed how animated and happy the employees at Seattle's Pike Place Fish Market were in their work. They filled orders by flinging fish to each other, inciting laughter from the customers and compliments about their throwing/catching abilities, or commiseration if they missed. Employees would often invite customers to join the fun. The Pike Place employees gave their complete attention to each of their customers and ensured each had an enjoyable visit.
Christensen realized that not only were the workers making a routine errand fun for themselves and their customers, they also were selling tons of fish. He constructed the FISH! Philosophy from his observations of Pike Place employees, arriving at four key concepts:
• Play
• Make Their Day
• Be There [for Coworkers]
• Choose Your Attitude
<link outdated-removed>
http://en.wikipedia.org/wiki/FISH!_Philosophy
<link no longer exists - removed>
<link outdated-removed>
3Dsearch%26plindex%3D2&usg=AL29H20ueOTSVJDMiZ8CT62 PEMlDFDpLkw
Hope the Same will be of some good use to all,,,
Please add your valuable contributions in this Post,,,,,,,
Regards
M. Peer Mohamed Sardhar
93831 93832
From India, Coimbatore
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FISH Philosophy!.ppt
International Fish Canners.pdf