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please help us identify the above mentioned manual for hotel front office and what it endails
From Kenya, Nairobi
You have a choice.
1. Support a training organization make some revenue out of this exercise and win their bread and butter by preparing an excellent training manual for your organization .They would do the search, research, find and identify, draft and scrap the documents to come out with a very relevant training manual for your organization.
2. Assign an experienced and capable resource from your organization ( Hotel) to find out a good training manual and download the concepts and if possible a published manual as a sample from the internet, and redraft ( please don't re-engineer) a relevant Training manual tailored to your Hotel's needs.
There is no training manual for a hotel front office. you may be able to find a procedure, SOP, or best practice steps for efficiently handling the front office.

From United States, Ogden
Gaurav Sareen from Training Studio, Gurgaon (Delhi/NCR)
If your hotel is seeking a professionally compiled top quality and 'fit for purpose' training manual compiled 'post research' and containing training policies, standing operating procedures, performance measure criteria, training calendar tools, competency mapping related to variouis front office roles etc... please feel free to contact me on the email address below.
Training Studio will work with your organisation to research, compile, prepare, and most important - keep updated - your Front Office Training Manual.

From India, Gurgaon
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