dear members i hope you all doing great.
i am sharing with you a small case study, please provide me your insights.
the question is :
" you work for a firm of HR consultants and have been engaged by the organisation to design a performance management system for a particular section of their staff."
team supervisors in a local government authority
the authority's structure has a number of large division, headed by a director, each providing a particular service, for example social service, housing services, education services. within each division there are between five to ten departments each providing a particular service for example housing repairs.
each department has a manager with four or five supervisors reporting to him/ her. each supervisor has a team pf between 10 to 20 staff covering a particular local area.
each department has a set of annual service objectives, which are linked to the strategic objectives of the division and ultimately to those of the authority as a whole. each team is required to deliver services to support the departmental objectives.
From Mauritius
17i am sharing with you a small case study, please provide me your insights.
the question is :
" you work for a firm of HR consultants and have been engaged by the organisation to design a performance management system for a particular section of their staff."
team supervisors in a local government authority
the authority's structure has a number of large division, headed by a director, each providing a particular service, for example social service, housing services, education services. within each division there are between five to ten departments each providing a particular service for example housing repairs.
each department has a manager with four or five supervisors reporting to him/ her. each supervisor has a team pf between 10 to 20 staff covering a particular local area.
each department has a set of annual service objectives, which are linked to the strategic objectives of the division and ultimately to those of the authority as a whole. each team is required to deliver services to support the departmental objectives.
From Mauritius
hi anayaat. thank for your quick reply.
it is the performance of the team supervisors that need to be managed.
each department has a set of annual service objectives which are linked to the strategic objectives of the division and ultimately to those of the authority as a whole.
managers expect supervisors to work together to share knowledge and ideas and to try out new methods of working efficently. moreover managers are also concerned with the variety in each quality of team supervisors.
From Mauritius
it is the performance of the team supervisors that need to be managed.
each department has a set of annual service objectives which are linked to the strategic objectives of the division and ultimately to those of the authority as a whole.
managers expect supervisors to work together to share knowledge and ideas and to try out new methods of working efficently. moreover managers are also concerned with the variety in each quality of team supervisors.
From Mauritius
The query in this thread and Archana's response clearly demonstrates the need for bloggers to search CiteHr first, formulate their rough response to their own query and then seek help to improve it.
Is this a hypothetical case or a real scenario in which you work and are seeking answers. If it is the latter, in which country is this local authority situated?
If I have read and digested your two posts correctly, are you seeking a PMS to manage the 4 or 5 supervisors working for a manager?
Have a nice day.
Simhan
A retired academic in the UK
PS: You can see my profile at www.promentrconsulting.com by clicking on "About us".
From United Kingdom
Is this a hypothetical case or a real scenario in which you work and are seeking answers. If it is the latter, in which country is this local authority situated?
If I have read and digested your two posts correctly, are you seeking a PMS to manage the 4 or 5 supervisors working for a manager?
Have a nice day.
Simhan
A retired academic in the UK
PS: You can see my profile at www.promentrconsulting.com by clicking on "About us".
From United Kingdom
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