Hi,
Can you explain me what is "Thomas–Kilmann Conflict Mode Instrument"? I came across one article on leadership where it was mentioned that they used this TKI instrument.
I think it is an instrument that gives five orientations of conflict resolution - accommodating, avoiding, collaborating, competing, and compromising...please correct me if I am wrong.
I belive TKI is closely related with the Blake and Mouton model...the managerial grid.
Thank you in advance,
Shashank
From India
1Can you explain me what is "Thomas–Kilmann Conflict Mode Instrument"? I came across one article on leadership where it was mentioned that they used this TKI instrument.
I think it is an instrument that gives five orientations of conflict resolution - accommodating, avoiding, collaborating, competing, and compromising...please correct me if I am wrong.
I belive TKI is closely related with the Blake and Mouton model...the managerial grid.
Thank you in advance,
Shashank
From India
Hi,
The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling instrument for understanding how different conflict-handling modes or styles affect personal and group dynamics and for learning how to select the most appropriate style for a given situation. The TKI has been used successfully by businesses, educators, and organizational development professionals for over 25 years. What are the benefits of the TKI?
Dramatically demonstrates how to use the different conflict-handling styles to effectively deal with clashes between co-workers, communication breakdowns, and power struggles
Provides a pragmatic approach to conflict resolution
Helps to initiate safe and productive dialogue about conflict resolution
Demonstrates how honest differences of opinion on substantive business issues can set the stage for a larger, more comprehensive solution than originally imagined
Administered online for convenience, speed, and ease-of-use
Strengths, Limitations and Alternatives of the Thomas Kilmann .
The Thomas Kilmann (aka TKI) is a conflict style inventory, a tool to help individuals reflect on their habits of response in conflict situations and expand their ability to be flexible and constructive.
The Thomas Kilmann is the best known of a number of conflict style inventories that have been in active use since the 1960s. Most are based on the managerial grid published in 1964 by Robert R. Blake and Jane Mouton in their Managerial Grid Model.
The Blake and Mouton model works with two concerns: "Concern for people" is plotted using the vertical axis and "Concern for task" along the horizontal axis. The resulting grid shows the interaction of task versus relationship and posits that, depending on how people value these, there are five basic ways of interacting with others.
The Thomas Kilmann calls these five styles : Forcing, Avoiding, Accomodating, Collaborating, Compromising.
The Thomas Kilmann put conflict style inventories "on the map" and according to the publisher's website, there are over five million copies published.
Strengths of the Thomas Kilmann
The Thomas Kilmann is quick to administer and interpret. It takes about 15 minutes to answer the questions, and an hour or so for interpretation by a trainer. There are some interpretation materials helping users identify appropriate use of the styles and to help them become more comfortable with styles they are less familiar with. The Thomas Kilmann is also widely known and is available in English, French, and Spanish versions.
Weaknesses
The Thomas Kilmann is a forced choice questionnaire, which many users find frustrating. It assumes that all users have similar cultural background, an assumption that is inappropriate in many settings. It offers no materials on which to reflect in training settings on the impact of culture on response to conflict. Trainers report frustration among users from minority backgrounds or in use outside the United States.
Its interpretation materials are minimal.
Finally, the Thomas Kilmann is pricy. The barebones basic inventory with minimal help in interpretation costs $16 per copy in single purchase and $11 per copy in quantities. A detailed interpretation guide for users can be purchased for an additional $10 per copy in orders of ten or more. The facilitator's guide costs $142.
For more info on the Thomas Kilmann go to http://kilmanndiagnostics.com <link updated to site home>
What are the benefits of the TKI?
Dramatically demonstrates how to use the different conflict-handling styles to effectively deal with clashes between co-workers, communication breakdowns, and power struggles
Provides a pragmatic approach to conflict resolution
Helps to initiate safe and productive dialogue about conflict resolution
Demonstrates how honest differences of opinion on substantive business issues can set the stage for a larger, more comprehensive solution than originally imagined
The five TKI conflict handling modes are:
Competing: is assertive and uncooperative. You try to satisfy your own concerns at the other person’s expense.
Collaborating: is assertive and cooperative. When collaborating, you try to find a win-win solution that completely satisfies both people’s concerns.
Compromising: is intermediate in both assertiveness and cooperativeness. You try to find an acceptable settlement that only partially satisfies both people’s concerns.
Avoiding: is unassertive and uncooperative. When avoiding you sidestep the conflict without trying to satisfy either person’s concerns.
Accommodating: is unassertive and cooperative. You attempt to satisfy the other person’s concerns at the expense of your own.
Check out for the attachment also.
Prachi.
From India, Mumbai
The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling instrument for understanding how different conflict-handling modes or styles affect personal and group dynamics and for learning how to select the most appropriate style for a given situation. The TKI has been used successfully by businesses, educators, and organizational development professionals for over 25 years. What are the benefits of the TKI?
Dramatically demonstrates how to use the different conflict-handling styles to effectively deal with clashes between co-workers, communication breakdowns, and power struggles
Provides a pragmatic approach to conflict resolution
Helps to initiate safe and productive dialogue about conflict resolution
Demonstrates how honest differences of opinion on substantive business issues can set the stage for a larger, more comprehensive solution than originally imagined
Administered online for convenience, speed, and ease-of-use
Strengths, Limitations and Alternatives of the Thomas Kilmann .
The Thomas Kilmann (aka TKI) is a conflict style inventory, a tool to help individuals reflect on their habits of response in conflict situations and expand their ability to be flexible and constructive.
The Thomas Kilmann is the best known of a number of conflict style inventories that have been in active use since the 1960s. Most are based on the managerial grid published in 1964 by Robert R. Blake and Jane Mouton in their Managerial Grid Model.
The Blake and Mouton model works with two concerns: "Concern for people" is plotted using the vertical axis and "Concern for task" along the horizontal axis. The resulting grid shows the interaction of task versus relationship and posits that, depending on how people value these, there are five basic ways of interacting with others.
The Thomas Kilmann calls these five styles : Forcing, Avoiding, Accomodating, Collaborating, Compromising.
The Thomas Kilmann put conflict style inventories "on the map" and according to the publisher's website, there are over five million copies published.
Strengths of the Thomas Kilmann
The Thomas Kilmann is quick to administer and interpret. It takes about 15 minutes to answer the questions, and an hour or so for interpretation by a trainer. There are some interpretation materials helping users identify appropriate use of the styles and to help them become more comfortable with styles they are less familiar with. The Thomas Kilmann is also widely known and is available in English, French, and Spanish versions.
Weaknesses
The Thomas Kilmann is a forced choice questionnaire, which many users find frustrating. It assumes that all users have similar cultural background, an assumption that is inappropriate in many settings. It offers no materials on which to reflect in training settings on the impact of culture on response to conflict. Trainers report frustration among users from minority backgrounds or in use outside the United States.
Its interpretation materials are minimal.
Finally, the Thomas Kilmann is pricy. The barebones basic inventory with minimal help in interpretation costs $16 per copy in single purchase and $11 per copy in quantities. A detailed interpretation guide for users can be purchased for an additional $10 per copy in orders of ten or more. The facilitator's guide costs $142.
For more info on the Thomas Kilmann go to http://kilmanndiagnostics.com <link updated to site home>
What are the benefits of the TKI?
Dramatically demonstrates how to use the different conflict-handling styles to effectively deal with clashes between co-workers, communication breakdowns, and power struggles
Provides a pragmatic approach to conflict resolution
Helps to initiate safe and productive dialogue about conflict resolution
Demonstrates how honest differences of opinion on substantive business issues can set the stage for a larger, more comprehensive solution than originally imagined
The five TKI conflict handling modes are:
Competing: is assertive and uncooperative. You try to satisfy your own concerns at the other person’s expense.
Collaborating: is assertive and cooperative. When collaborating, you try to find a win-win solution that completely satisfies both people’s concerns.
Compromising: is intermediate in both assertiveness and cooperativeness. You try to find an acceptable settlement that only partially satisfies both people’s concerns.
Avoiding: is unassertive and uncooperative. When avoiding you sidestep the conflict without trying to satisfy either person’s concerns.
Accommodating: is unassertive and cooperative. You attempt to satisfy the other person’s concerns at the expense of your own.
Check out for the attachment also.
Prachi.
From India, Mumbai
I used the TKI for years. Yes it's widely used but it's very American in cultural assumptions and expensive. I now use the Kraybill "Style Matters" inventory - similar to TKI but culturally adaptable and much cheaper. Their website is Welcome to the Frontpage and you can get them to send you a free review copy. A lot of American and Canadian professionals are making this switch.
From Israel, Bat Yam
From Israel, Bat Yam
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