Hi,
I am sangeetha i have finished MBA regular (HR with Marketing) 2009 passout...
i have worked as IT helpdesk coordinator during my MBA project period and continued till one year....
after getting my degree, i have joined as management representative in a new company... which is totally different and new to me... pls give me brief explaination for this profile(Management representative - QMS)

From India, Madras
Sangeetha/Tinku, This seems to be a strange designation. `Management Representative' is usually appointed in departmental enquiry and for implementation of `ISO'.
From India
Hi Sangeetha,

Greetings!

First of all let me congratulate you for getting designated as Management Representative (MR) during your initial stage of your career itself. It is a respectable, commandable & adorable position.

The main responsibilities of MR are:

-to ensure main processes for QMS are established, implemented and maintained.

-to ensure awareness of customer requirement throughout the organization.

-to ensure Internal & External audits are conducted periodically as per the annual audit plan.

-to ensure Management Review Meetings are conducted as per the plan.

-to ensure changes in documentation as & when required.

-to ensure timely closure of non - conformities identified in internal & external audits and upkeep of relevant records.

-to compile status reports w.r.t. Quality Objectives, Process performance of identified processes and update the top management.

-to prepare draft minutes of Management Review Meetings and ensure its circulation after approval.

-to arrange for display of Quality Policy at prominent locations of the organization.

Apart from the above, you can also handle other departmental activities / responsibilities based on the decision of your management team.

You can refer to ISO 9001:2008 - QMS - General requirements standard book that is available in your local BIS office.

Need any further details / clarifications do let me know.

Thanks & Regards,

S. Narendra Nath

From India, Hyderabad
Hi,
I would like to know is there any certification required to become an MR.
IF required- i have search and found so many institutes which give certified training for internal auditor and lead auditor. some institute are certified with NABET and other are with some other.....
I would like to know which one will be better, or is it make any difference- which institute is certified with what certificate

From India, Delhi
The assessor will check that your written quality management systems match what you are actually doing and make any recommendations for change that may be needed. Once the changes have been carried out you will then be ready for the actual audit that is carried out to the ISO 9001 standard by an independent 3rd party, accredited certification body. In the UK they should be accredited by UKAS.
From India, Mumbai
Dear Sangeetha,
S. Narendra Nath and isoconsultants have given very valuable inputs to carry out the position effectively.You please read and understand your Quality Mannual and see your SOP's are aligned with the same.You also try to understand the terms like :
Quality
Processes
Systems
SOPs
Activities
Documents
Formats
Records
Reviews
The major role of the MR is to ensure the Quality Management System in place,coordination with the Quality Segments and the Top Management.Coordination with the Quality Audit authorities to ensure the compliance of the processes.
With Best Wishes

From India, New Delhi
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