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firstly recognize and reward employees. accept their feedback and opinions, even if they may not be useful. the employees will be happy if their opinion(s) are considered. One of our group members has submitted the "One Minute Manager" book by Blanchard. Buy it, read and pass it on to your employees - not more than 70 pages but value unmeasurable
regards
ramesh
From India, Madras
regards
ramesh
From India, Madras
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