Hi all BPOVoice.com did this survey a month back.
You can download the report below also discuss it over here Survey Report : Outsourcing Challenges 2009 - BPO Voice : BPO's own Social Network

From India, Delhi
Attached Files (Download Requires Membership)
File Type: pdf BPOVoice.com- Outsourcing Survey 2009.pdf (3.73 MB, 690 views)

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