Motivation is free, so why try to buy it.

by Robert F. Gately, PE, MBA

Managers are seldom equipped psychologically to talk to their people on a

personal level. One reason is that many people are managers because of

their technical ability not because of their managerial or people skills.

We should reward technical experts with higher salaries but not with

promotions to management. We would be far better off if we promoted to

management the people who have good managerial and people skills and poor

technical skills -- which will solve two problems:

1 - Improve overall technical competence

2 - Improve managerial effectiveness

As long as executives do not know how to identify future effective

managers, management will be stuck with The Peter Principle:



"In a hierarchy, every employee tends to

rise to his level of incompetence."

When managers are asked to list the Top Ten Motivators for their employees

the list looks like:

1 - Salary

2 - Bonuses

3 - Vacation

4 - Retirement

5 - Other Benefits & Perks

-------------------- the money line --------------------------------------

6 - Interesting work

7 - Involved in decisions

8 - Feedback

9 - Training

10 - Respect

Note:

Managers rank money items as their employees' Top Five Motivators. When

employees are asked to rank their own Top Ten Motivators the list looks

like:

1 - Interesting work

2 - Involved in decisions

3 - Feedback

4 - Training

5 - Respect

-------------------- the money line --------------------------------------

6 - Salary

7 - Bonuses

8 - Vacation

9 - Retirement

10 - Other Benefits & Perks

Employees rank items that are equivalent to money as their bottom five

motivators.

The managers' top five motivators are the employees' bottom five

motivators. The managers' top five motivators are more related to the need

of the managers to avoid personal contact with employees than the desires

or motivational needs of their employees.

Managers pick the top five motivators because these are the things that

managers can "give" their employees without ever having to ask what the

employees want or need, i.e., no involvement on a personal level is needed

and all decisions can be made behind closed doors--all the while avoiding

personal contact even to the detriment of the organization.

Note:

Managers give the same sequence as employees when asked to rank their own

motivators which is very interesting and revealing.

=== end of message ===

From India, New Delhi
excellent one roly
Individuals when they come to work they come with their set of feelings and emotions. They need to be respected and satisfied.
I think in our country the concept of greeting someone with a smile is sort of missing. Everyone wants to be on the offensive, trying to safeguard their interests.
A pure smile can definitely make a difference
keep posting.

From India, Mumbai
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