KVE
4

Hi Folks:

I'm planning to organize an external workshop for the managers and team leaders of my company. However, the vendors with whom the company is looking forward to take up with I feel are unprofessional.

They never give a timely response to the e-mails sent to them because of which it becomes extremely difficult for me to co-ordinate and re-co-ordinate when things don't work as planned due to their late or no responses. When I'd co-ordinated with the participants and fixed a schedule for the vendor trainer to interact with them they arrived pretty late on that day and further didn't even care to inform in advance about it. I'd requested for the Vendor Trainers profile. They replied to me however, I couldn't find any Trainer Profile attached with e-mail they sent. Immediately, I brought this to their notice however, till date I'ven't heard from them. I find it very difficult to put up with their unprofessionalism.

How can I diplomatically and assertively communicate via e-mail that such unprofessionalism want to entertained?

Please guide and suggest.

Thanks.

Regards,
KVE

From India, Pune
Hi,

Greetings from Ikya Learning and development- training arm of IKYA Human Capital Solutions Pvt Ltd. We have been rated as the most prefered vendors in training and development by our clients. With 18 branches of IKYA across locations wherein IKYA learning shares 5 we are one of the largest and the fastest growing companies in the country today.

Our professionalism lies in excellence of our quality delicery both in bound and outbound which has helped us to maintain 0% client attrition till date.

We would be glad to provide client referenceson demand.

IKYA will be privileged topartner with your organisation for all your training needs. Please find our profile attached.

We will be glad if a personalmeeting can be arranged wherein we can discuss on the approach and the objectives of the training program proposed.

We look forward towards building a relationship and hope to hear from you soon.

Best Regards
Jyoti Prakash
Business Development Manager
IKYA Learning and Development
[IMG]https://www.citehr.com/misc.php?do=email_dev&email=anlvdGlAaWt5YWdsb2JhbC 5jb20=[/IMG]

From India, Bangalore
Hi KVE
We would like to take this opportunity to introduce Delphiinfoservices to you.
We are a professionally managed company taking care of soft skills and technical training requirements.
Please see the attached company profile.
You can mail us at or call 9901982215.
For more details : ::: Delphi :::

From India, Bangalore
Attached Files (Download Requires Membership)
File Type: doc Delphi_Info_Services_Company_Profile[1].doc (61.5 KB, 20 views)

Sorry to read that you had to put up with such an unprofessional behaviour. As for solution to this problem would be to insist on framing a contract letter in such a manner that pre-training, training and post training activties are covered with a clause that in case of inadequate service at any stage of association, either party has a right to terminate the contract.
Of course the scope of service is something which you and your vendor will have to decide upon.
Hope the suggestion is fruitful.
Regards
AFTAB DESAI
Asst. Manager-Corporate Sales
Training Division
Planman Consulting

From China
Dear KVE,

I really regret for what happened to you. There are unprofessional elements in every industry and training profession is no exception. However, this minuscule percentage does not sum the trainers' fraternity as a whole.

I myself conduct the training. Therefore, it would be the one-stop-shop for you and you will not be required to deal with any second party outsourced trainer.

I take this opportunity for my introduction. I am Bangalore-based Soft Skill and Behavioural Training Consultant. I handle training assignments across the spectrum of industries. In addition to Bangalore, I have clients in Mumbai, Hyderabad, Coimbatore etc.

The differentiation of my training is as below:

a) Very strong on content
b) My focus on controlling invisible cost through soft skill training
c) Conducting Psychometric wherever required.
d) Above all ensuring positive change takes place because of the training.

To make you aware of my training activities, I have attached my Training e-Brochure to this mail. It will give you information about my training activities and the list of the training programmes that I conduct.

I look forward for positive association with your company.

Warm regards,

Dinesh V Divekar



dineshdivekar(at)yahoo.com

From India, Bangalore
Attached Files (Download Requires Membership)
File Type: doc Soft Skill Training e-Brochure.doc (69.0 KB, 28 views)

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